
Rick McGill's Airport Toyota
Alcoa, TN
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1,147 Reviews of Rick McGill's Airport Toyota
Purchase of new vehicle We went to the car dealership not planning to make a pircmhade right away but they had the vehicle on the lot that we really liked. We went to the car dealership not planning to make a pircmhade right away but they had the vehicle on the lot that we really liked. More
No xx. I got a pretty good out-the-door price over the phone. When I went to pay and get the car there were no last minute add-ons or other xx. It was truly I got a pretty good out-the-door price over the phone. When I went to pay and get the car there were no last minute add-ons or other xx. It was truly an out-the-door price. Craig spent some time with me before I left to show me some things about operation and got my phone paired to the car. That was pretty helpful. Any time I'm looking for a Toyota I'll check with McGill's. More
Thoughtful, Knowledgeable Service Personnel Bring both of my Toyota vehicles in for maintenance as needed. Receive reliable service time after time. Employees are courteous, knowledgeable and ea Bring both of my Toyota vehicles in for maintenance as needed. Receive reliable service time after time. Employees are courteous, knowledgeable and easy to work with. More
Great service I explained that I was taking long road trip at end of month and requested a full over look of vehicle after oil change was completed . I wanted my ve I explained that I was taking long road trip at end of month and requested a full over look of vehicle after oil change was completed . I wanted my vehicle in tip top shape for worry free trip . Service center was great with complying to my needs and I now feel confident that my vehicle will make the trip worry free . Thank you everyone at the service center. More
So so good Process was a very lengthy. Didn’t get a full detailing on the interior of my truck. Overall, great, helpful and friendly service. Jeremy was very hel Process was a very lengthy. Didn’t get a full detailing on the interior of my truck. Overall, great, helpful and friendly service. Jeremy was very helpful and friendly. Love my truck! More
Great visit Great visit...Robbyn was nice as always and Terry Sparks was unbelievably patient and tried his best to figure out the issue with our vehicle Thank y Great visit...Robbyn was nice as always and Terry Sparks was unbelievably patient and tried his best to figure out the issue with our vehicle Thank you More
Steve Marsh Steve was awesome to work with. He did exactly as he promised, answered all of my questions patiently, and kept me up to date with the status of my ne Steve was awesome to work with. He did exactly as he promised, answered all of my questions patiently, and kept me up to date with the status of my new vehicle order. I really appreciated all of the work he did and would recommend him to anyone. More
New 2019 Avalon Amazing experience buying my new car! My new 2019 Avalon is fantastic! They have a lifetime customer with me! Will recommend them to all my friends! Amazing experience buying my new car! My new 2019 Avalon is fantastic! They have a lifetime customer with me! Will recommend them to all my friends! More
Robyn Hicks is the best! Robyn was my service adviser at Toyota of Knoxville. I was delighted when I learned she had moved to Rick McGill Toyota. My sales experience (Steve Robyn was my service adviser at Toyota of Knoxville. I was delighted when I learned she had moved to Rick McGill Toyota. My sales experience (Steve Marsh) was great and my service is always the best! I completely trust Robyn with my new Highlander. Also, I really appreciate the shuttle service back and forth to work, many thanks to the kind lady who took care of me on Tuesday! More
Emergency visits We were frightened NY travelers in March when a check engine light came on. We tried another dealer, first on a directory, but got no where. We call We were frightened NY travelers in March when a check engine light came on. We tried another dealer, first on a directory, but got no where. We called McGill's and were told to come right in, taken right in, had our fears allayed and found out that it was due to a bad sensor. We were able to continue our journey and will be forever grateful. They refused payment for this service, and were friendly from the first answer of my phone call until the final good bye. More