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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

October 31, 2021

Had success ful experience. Rocky was very helpful instructing on features of car. Great job More

by sanmag.raut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rocky, Vincent Bonifatto
Report | Print
Nov 01, 2021 -

Right Honda responded

Sanmag, thank you for choosing Right Toyota, we appreciate your business. Matt W. - CR Mgr. - Right Honda

October 28, 2021

Daniel is a good service writer. Knows Honda’s and all aspects of mechanical issues. More

by Jeromewscott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Oct 28, 2021 -

Right Honda responded

Jerome, thanks for the feedback, our service advisors are experts and the best resource available for solving those rare problems with the Honda product. Matt W. - CR Mgr. - Right Honda

October 26, 2021

Easy to schedule appts. Very nice and helpful staff. Service, such as an oil change, are pretty fast. More

by angelamcwane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Monsisvais
Report | Print
Oct 27, 2021 -

Right Honda responded

Angelamcwane, we make an effort to provide fast convenient service, thank you for your feedback. Matt W. - CR Mgr. - Right Honda

October 24, 2021

Our service underwriter, Daniel Estrella, listened to my car's issues, responded with options and reported back to me with a full report of the services provided. He was courteous, attentive and more than More

by Bruce Emry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Report | Print
Oct 25, 2021 -

Right Honda responded

Bruce, thank you for the positive feedback about your service experience and interaction with Bruce. Our advisors do their best to ensure all customers receive complete and accurate information about the service needs of their vehicle. We appreciate your business and thank you for choosing Right Honda. Matt W. - CR Mgr. - Right Honda

October 23, 2021

Scam artists, take advantage of young buyers,added on packages after I left my nephew in the dealership. More

by wuclans@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Decker
Report | Print
Oct 25, 2021 -

Right Honda responded

Wuclans, every customer is offered warranties, service, and other protection packages for their new vehicle. The dealership does not add anything to a new vehicle purchase without the customer's acceptance and discussing it in detail. Please have your nephew contact the finance department if he has questions. Matt W. - CR Mgr. - Right Honda

Oct 25, 2021 -

wuclans@yahoo.com responded

My nephew actually went to your dealership and spoke with the finance department, they can't take anything off, they said because he had such cheap and low package,how can you force extended warranty and anti theft when kept saying no, he's a very soft spoken and don't like confrontation, so he just left, think you should give him a call, name is Chris zagami.

October 22, 2021

Honest and provide thorough safety inspections. Work done in a timely manner efficient manner. I have used them since 2014 moving here from Hawaii. More

by tookietom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Oct 22, 2021 -

Right Honda responded

Tookietom, thank you for being a loyal customer, we appreciate your business. Matt W. - CR Mgr. - Right Honda

October 21, 2021

Excellent customer experience for me. Service Advisor was courteous, attentive and very helpful in explaining service provided, outcomes and next steps. More

by marvingonz6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Bonds
Report | Print
Oct 22, 2021 -

Right Honda responded

Marvingonz7, thank you for the kind comments about your service experience with us, we appreciate your business. Matt W. - CR Mgr. - Right Honda

October 21, 2021

They were professional and completed The work on my vehicle very timely. I will definitely have them make future repairs on my vehicle. More

by Macdaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex in service
Report | Print
Oct 22, 2021 -

Right Honda responded

Macdaddy, thank you for the positive feedback, we look forward to having you back for your future service needs. Matt W. - CR Mgr. - Right Honda

October 11, 2021

Car buying process is dishonest "bro-culture" at it's finest + hidden fees. Got roped into meeting in person even though their site says they also do virtual appointments. Was told because of the mark More

by EcoShopperAZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Garoiu
Report | Print
Oct 18, 2021 -

Right Honda responded

EcoShopperAZ, some of our inventory may had an additional market adjustment due to the very limited supply of new Honda inventory available. Due to the inventory shortage, the dealership has incurred a significant cost increase to provide new Honda inventory. We have had to search for and purchase new inventory from all over the country in order to have new Honda vehicles on hand. We are sorry you felt mistreated when our staff reviewed the pricing with you, it is not our intention to upset customers. Matt W. - CR Mgr. - Right Honda

September 29, 2021

I went in to purchase a new vehicle. They didn't have exactly what I was looking to find. I did find a vehicle that would work. Then came the pricing. They added $4000 over MSRP to the price PLUS they ad More

by iamjim
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny the hard sell closer guy, Jason Decker
Report | Print
Sep 30, 2021 -

Right Honda responded

Iamjim, due to the extreme inventory shortage our dealership has had to source vehicles from all over the country in order to have inventory on hand. Due to the amount of demand and volume we normally sell, this has significantly increased our cost on some models. Depending upon the model of vehicle, the normal MSRP\Invoice pricing structure does not apply and this is why you were asked to pay additional market adjustment. Other dealers may have more of a specific model on hand and may be able to offer such a discount, we're sorry we were not able to help you. Matt W. - CR Mgr. - Right Honda

Oct 01, 2021 -

iamjim responded

This Matt W. is a clown. I am confident that AutoNation Honda also is experiencing an inventory shortage as are all the dealerships from the lack of vehicles on the lots that I visited. AutoNation Honda still offered and gave a discount on the vehicle. I understand it was not the similar discount that I received when I purchased my last vehicle 4 years ago but it was still a discount off of MSRP. An inventory shortage is no reason to be extremely greedy and charge a customer $6500 MORE than a competing dealership. The Danny guy should not be lying and misleading consumers telling him that 'everyone is doing it' when they are not! I have read many comments from this Matt W. If someone does have a concern about pricing....he now uses the lack of new cars as a justification to ripoff uneducated consumers that do not shop around. If a consumer shops around they will still find a fair deal, just not at Right Honda. Matt W. also likes to tell people that just because they post on their website that 'fees' will be added to the price of a used vehicle it is justification to charge them! Read the many reviews! From the reviews on this site and yelp, it is obvious that Right Honda is just the same old car dealer that likes to overcharge customers, be dishonest about the pricing and add extra cost to a vehicle just to see if they can ripoff a consumer. If you are going to add $1395 to the price of every used vehicle NO MATTER WHAT.... they why does Right Honda mislead the consumer with a lower price than is actually obtainable? Right Honda just misleads the consumer, period. Do what I did, check around and go to a different dealer like AutoNation Honda. Save yourself $6500 (in my case) or more! You also won't have someone like Matt W. trying to make excuses for their behavior. They don't have too.... AutoNation was honest and upfront about their pricing from the beginning.

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