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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

August 19, 2023

Tim Hatcher is the reason I have been a loyal customer for over 15 years and I have spent a ton money with your service department 😊. He provides excellent service and his communication is always clear a More

by Craig Mead
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hatcher
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Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 19, 2023

Very organized crew. Shop and waiting areas are immaculate. Great customer service. Didn’t try to sell me anything. Thorough and helpful. Oil change was done in less than More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Aug 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 19, 2023

Overall we are satisfied. However we were told by the salesman and by their website said that the car was a Honda certified used car. After going through their two hour proc More

by jspeery
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ameil
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Aug 21, 2023 -

Right Honda responded

Thank you for sharing your feedback regarding your recent car-buying experience at our dealership. We appreciate your honesty and are glad to hear that overall, you are satisfied with your purchase. However, we apologize for the miscommunication regarding the certification status of the vehicle and any inconvenience this may have caused you. We understand that accurate and transparent information is crucial when making a significant purchase decision. We sincerely apologize for any confusion caused by the discrepancy between what you were initially told and what was communicated during the paperwork process. Your feedback serves as a reminder for us to ensure consistent and accurate information is provided throughout the entire buying process. We're glad to hear that an equitable agreement was reached regarding the warranty, and we appreciate your understanding in finding a resolution. We take your feedback seriously and will be reviewing our processes to prevent similar situations in the future.

August 19, 2023

Very good service. Prompt updates on every issue. I am always happy with Right Honda More

by GEOFFJAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 19, 2023

I got a text to provide a review for my recent service but was never told this was just going to be part of some lame Web site. Scam. More

by Unahppy.User
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DealRater Scam
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Aug 19, 2023 -

Unahppy.User responded

Right Honda should be embarrassed to have anything to do with this.

Aug 21, 2023 -

Right Honda responded

We apologize, thank you for letting us know how you feel about review requests.

August 19, 2023

Alex Fernandez…personal, professional and fantastic to work with! Great purchase experience at Right Honda! More

by thias77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fernandez, Karl Forman
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Aug 21, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 19, 2023

They provided excellent service in a timely manner at the right price. They have always kept your promise. More

by LALBERTLEE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Aug 21, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 19, 2023

Purchasing vehicle was fine, follow up not so great. Shouldn’t take 40+ days to finish details of purchased package. More

by SPILMANWEST
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Decker
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Aug 21, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

August 19, 2023

Sparkling showroom with friendly, knowledgeable sales and support staff. They are very attentive to the needs of a customer. More

by R.MARAK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan & Julio in sales, Jason Decker, Vincent Bonifatto
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Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 19, 2023

Service was handled quickly and efficiently. They called and let us know when it was ready and brought us the car quickly. More

by WOZGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Report | Print
Aug 21, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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