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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,934 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,934 reviews

August 17, 2023

To be honest I’m glad I chose right honda as a person working for a dealership they sure know how to do business, I gotta say this is my favorite dealership so far, also I gotta put Gibby out there he’s More

by ASHT25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano
Gary Kravetz
Jason Decker
Other Employees : Walter and Gibby, 5 stars , Vincent Bonifatto
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Aug 18, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

Helpful
August 17, 2023

Our Sales Representative (Dino Ingrassia) and both Sales and Finance Mangers were informative, helpful in providing information (technical, financial, etc.), and there were no surprises, misunderstandings w More

by DEAN37
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Sandoval, Vincent Bonifatto
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Aug 17, 2023 -

DEAN37 responded

Thank you again. My wife Martha Stoneburner and I purchased two vehicles on the same day at Right Toyota in the 2011 time frame, with help from Zack and his Fleet Manager, which also was outstanding. This was my first purchase of a Honda product. This latest experience with Dino and the rest reveals that much progress has been made since that time and the support is appreciated. I didn't include your Internet team members as I don't think I met either, though we might have exchanged an Email or Message after my initial phone call with Dino. I seem to recall a female voice confirming my Sales appointment prior to departure to the Dealership.. Regards.

Helpful
August 17, 2023

The employees were friendly and considerate. The results were well worth coming in to the dealership. More

by Aubrey Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Truc, Vincent Bonifatto
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Helpful
August 17, 2023

Honda Service Agent was great! He explained everything and was very nice to me! Give him a raise!! More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
August 16, 2023

Service was performed as requested and delivered in time, recommend to all Honda owners. Wi-Fi was good More

by SREENIVASAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

Helpful
August 16, 2023

Good service but I wish they would wash my car and they always blame management won’t let them More

by jenjakows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 17, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

Helpful
August 16, 2023

Parts and accessories were not put back after servicing. Rattle developed in the cabin after AC service. More

by ACservice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn
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Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience with our dealership. We sincerely apologize for the inconvenience you experienced with your vehicle's parts and accessories following the AC service, as well as the subsequent cabin rattle. Your feedback is important to us, and we deeply regret any oversight on our part.

Helpful
August 16, 2023

We have received competent and prompt service for 6 years. Sales and finance staff were very customer focused More

by KACC7074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarrod Diamond
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Aug 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Helpful
August 16, 2023

Received a great service. Service instructor Mr. Allen was awesome and very supportive Received a great service. Service instructor Mr. Allen was awesome and very supportive More

by MANISHBARUAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
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Aug 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

Helpful
August 16, 2023

Every employee I worked with was condescending, disrespectful and patronizing with their approach to me, especially Michael More

by MCILRATH.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 17, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We deeply apologize for the behavior and attitude you encountered from our staff, particularly with regards to Michael. Your feedback is important to us, and we regret any negative interactions that left you feeling disrespected and patronized. We understand the significance of providing courteous and respectful customer service, and we sincerely apologize for falling short of your expectations in this regard. Your experience does not reflect the level of professionalism and courtesy we aim to uphold. We take your comments very seriously and will be addressing this matter with our team to ensure that all our customers receive the respectful and attentive service they deserve. Your feedback serves as a valuable reminder for us to continuously improve our customer interactions.

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