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Right Honda

Scottsdale, AZ

Overview
Employees
Reviews
Vehicles
4.6
2,976 Reviews
Right Honda is a Dealership with a primary focus of Customer Satisfaction. We are able to maintain such a high level of customer satisfaction by retaining our employees. Some of our sales staff has been with us for over 16 years and the average active time for a sales person is 8 years and counting. You combine a happy employee with a Happy customer and it is a recipe for success. The biggest honor that Honda gives its Dealerships is the Prestige Presidents Award Elite which Right Honda has received. We also strive in being and maintaining the #1 Retail Dealer rank not only in AZ but in the surrounding 4 states. This we accomplish by giving our customers a great price and a great experience. Try us out and you will not regret the buying experience that you will get here at Right Honda.
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7875 E Frank Lloyd Wright Blvd

Scottsdale, AZ

85260

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Showing 2,976 reviews

August 11, 2023

Need to speed up the process of buying a car. Takes to long to get it done. More

by LONESOMEROSE1945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
None of the above
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Aug 16, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

August 11, 2023

Also my alert on dashboard for gas cap needs to be tightened. I was told they couldn’t figure out why that alert kept coming on. I’m hoping it had something to do with the gas pouring out of the botto More

by CFD1AWA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Small Asian woman
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Aug 16, 2023 -

Right Honda responded

We appreciate you taking the time to share your recent experience at our dealership. First and foremost, we sincerely apologize for the issues you encountered following your recall service. Your safety and satisfaction are our top priorities, and we deeply regret any inconvenience or concern caused by the situation. We understand the seriousness of the situation you described, and we are treating this matter with the utmost urgency. Our team is actively investigating the cause of the fuel leakage to ensure that any potential damages or safety hazards are addressed promptly and effectively. Please know that we take your feedback seriously, and we are committed to making things right. Your trust in our service is important to us, and we are dedicated to ensuring that your vehicle is in proper working condition and meets the highest safety standards. We apologize for any frustration or stress this situation has caused you, and we genuinely appreciate your patience as we work to resolve the issue. If you have any further questions or concerns, please feel free to reach out to us directly. We are here to assist you throughout this process and ensure your complete satisfaction. Thank you for bringing this matter to our attention, and we look forward to the opportunity to restore your confidence in our dealership.

August 11, 2023

Thank Gene and the Right Honda team for making this deal happen. This is why we always come back 😉 on the 4th lease 👍🏽 More

by ASA.PADILLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gene sales guy
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Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 11, 2023

Excellent service throughout the visit. Everything done on time. Excellent cost Estimate. Waiting room warm and friendly More

by JLDUERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 11, 2023

After a bit of a glitch the process went smoothly. The dealership resolved the issue by doing the right thing More

by BRRYCOHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 11, 2023

Everything went well. Love the car. The 27 year old finance man @ the end of the deal was terrific and very friendly. More

by REAGANSGRANDMA810@ iCloud. com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Report | Print
Aug 11, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

We enjoy this dealership the people are kind and helpful. We will come back for service More

by SKEEVER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 11, 2023

They’re always friendly and quick to explain and service my vehicle, even without and appointment. More

by MIKERi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 11, 2023

Right Honda provides quality service by a team of professional technicians whom are both personable and efficient in their performance. They made arrangements to transport me between the service cent More

by BDUNNCPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Aug 11, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 11, 2023

I waited 2 hours for an oil change and tire rotation. They also checked on a few other things including my battery. 2 days later my battery died… obviously they did not check it. I don’t know why it woul More

by jake.jonesvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for taking the time to share your feedback about your recent service experience at our dealership. We sincerely apologize for the inconvenience and frustration you experienced during your visit. Your concerns are important to us, and we deeply regret any letdown in the quality of service you received. We understand the importance of efficient and thorough service, and we acknowledge that the two-hour wait for an oil change and tire rotation, along with the subsequent battery issue, were not up to the standard we aim to provide. We take your comments seriously and are committed to addressing the issues you've raised. Rest assured, your feedback has prompted us to review our service procedures and communication protocols to ensure that similar situations do not occur in the future. We are also working to reinforce our commitment to providing accurate information about the services we perform on vehicles. Your loyalty as a valued customer means a lot to us, and we want to assure you that your concerns have not gone unnoticed. We are taking immediate steps to rectify this situation and improve our processes so that you can have full confidence in the service we provide.

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