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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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November 25, 2020

Bryan was really great. He took care of me with my service and a noise I heard after. He was very pleasant to deal with. More

by Kathi V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 30, 2020 -

Right Honda responded

Kathi, Bryan does a great job and we appreciate your business at Right Honda! Matt W. - CR Mgr. - Right Honda

November 22, 2020

I had an unfortunate experience with my first vehicle I purchased here but it was through no fault of the employees here. I purchased a new Civic here in the summer and three weeks later I was in an accide More

by phxpoet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan johannsen, Chris Delgado , Steve Fabiano, Gary Kravetz, Craig Thorpe, Kris Criswell, Jason Decker, Vincent Bonifatto
Nov 23, 2020 -

Right Honda responded

Phxpoet, we are very happy to see that we were able to take care of your needs after the accident and that you were not badly hurt. Thank you for giving us the opportunity to sell you two new vehicles, as unfortunate as it was to have a vehicle totaled. In the service department we always do our best to get the job done quickly and correctly, so our customer can go about the rest of their busy day. Thank you very much for your business and review. Matt W. - CR Mgr. - Right Honda

November 20, 2020

Oil service was very quick and rep was very friendly. Would highly recommend to go to right Honda in Scottsdale! Very satisfied with the service! More

by hadzihalilovic.haris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Nov 20, 2020 -

Right Honda responded

hadzihalilovic, we do our best to get the job done quickly for you so you may go about your day. Thank you very much for your business and your review. Matt W. - CR Mgr, - Right Honda

November 20, 2020

The service department at this dealership is on of the best I’ve ever had experience with. Brandon in particular did an excellent job looking up and examining my previous services and using coupons to he More

by gregparkcity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Nov 20, 2020 -

Right Honda responded

Greg, we do our best to make sure our customers receive the services they need. Thank you very much for your review.\ Matt W.- CR Mgr. - Right Honda

November 18, 2020

Excellent service every time I take my Civic in. Thank you. We are happy for the convenience and Oscar Stewart is never too busy for my car. More

by Nape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Stewart
Nov 19, 2020 -

Right Honda responded

Nape, Oscar is never too busy to help customers because he really cares. Thank you for taking the time to post this review and recognize a job well done. Matt W. - CR Mgr. - Right Honda

November 12, 2020

Very good customer service by me service tech, who is Daniel Estella. The only thing was I was looking around for a possible SUV and the salesman did I not have a face mask i.e. shield on and it took him More

by madonnagromacki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella, Morgan sales
Nov 19, 2020 -

Right Honda responded

Thank you for your business. We are doing our best to mask up and keep everyone as safe as possible, thanks for letting us know. Matt W. - CR Mgr. - Right Honda

Nov 19, 2020 -

madonnagromacki responded

Thank you for your response. By the way i was told if i test drove a car the windows would have to remain open during that time. I understand the reason but to get a good presptive of the sound of the car,/suv can we mask up to drive one? Thx

November 11, 2020

I have always taken my cars to Right Honda and have been completely satisfied with the Service Dept. My only issue is that they changed to synthetic oil which is costlier than the regular oil. I would pre More

by hamiam05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen
Nov 11, 2020 -

Right Honda responded

hamiam05, we are very happy to have you as a customer and apologize for the switch to synthetic oil. In the long run, synthetic oil needs to be changed much less often and provides much better protection for your engine than conventional oil. Yes, synthetic oil is more expensive to change, however the result will actually total a cost savings in the long run and longer running life for your vehicle. You may disagree with me, but we appreciate you hanging in there with us and we appreciate your business. Matt W. - CR Mgr. - Right Honda

November 11, 2020

I’ve been a customer of Right for close to 10 years and this was the worst service experience I’ve ever had. Service was performed that my wife didn’t authorize and, when confronted, the Service Tech calle More

by Whtbrian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vincent Bonifatto
Nov 11, 2020 -

Right Honda responded

We are very sorry you had a bad experience with the service department. Service advisors get an authorization from the customer before performing any work, so we apologize this process failed in some way. Please contact the service manager Tim Hatcher for clarification and documentation of any work that was performed on your vehicle. You may also contact me if you need assistance. Matt W. - CR Mgr. - Right Honda mwinter@righthonda.com

November 11, 2020

Work done by technician who worked on car was above and beyond regular service. He fixed a small problem with the driver door which had been causing a clicking sound when opening door. Thank you! Please More

by Pippa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Bond
Nov 11, 2020 -

Right Honda responded

Pippa, we are always here to help our customers, we will let him know you appreciate his efforts. Thank you very much for your review and your business. Matt W. - CR Mgr. - Right Honda

November 10, 2020

This is a top-notch dealership where they always make you feel comfortable safe clean they do excellent work and they provide excellent value. I highly recommend Right Honda More

by Loaferman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All Good
Nov 11, 2020 -

Right Honda responded

Loaferman, we do our best to make all our customers comfortable, safe, and welcome at Right Honda. Thank you very much for your business and your review. Matt W. - CR Mgr. - Right Honda

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