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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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October 23, 2020

I always have a great experience dealing with Alan McKenna for service at Right Honda. His willingness to follow up on inquiries is appreciated vet much. More

by bhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
October 22, 2020

Bought my vehicle from them. Just completed first service. Alan, in service department, listened carefully to and addressed all my questions. He was gracious, helpful, and clear. Great customer skill More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
October 22, 2020

Usually the car is washed and vacuumed when you get it back - two days with dealership, significant spend, can’t believe that Covid would preclude the customer service I have been accustomed to.... More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
October 21, 2020

Bill Thornton is the best tech and he was very helpful. The wait wasn’t too long and the price was ok. See you next time. More

by jeffstraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
October 21, 2020

Have no problem with service. Strongly resent sales tactics. Too much pressure along with double and triple teaming. Love Hondas, will work with a broker on my next purchase. More

by mikezongolowicz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
October 19, 2020

Very quick and efficient......was told it would take an hour but took less than that. I used to be that the car was washed....but mine was not.....yet....trading a wash for quickness works for me. More

by PSmith21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 19, 2020

Service price too high. There has been no car wash included the lady few times I had my car serviced. Your service personnel were very courteous. Can not afford service here any . Will start looking e More

by anna_tootsie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Estrella
Oct 19, 2020 -

Right Honda responded

Anna_tootsie, I apologize your vehicle was not washed after your most recent service visit at Right Honda. The dealership has suspended car washing due to Covid-19 to reduce exposure to employees and customers. Thank you for comments about the service personnel and their courtesy and professionalism. I would like to send you some service coupons to help you with the cost of servicing your vehicle during this difficult time. Please contact me and I will send them to your email. Thank you Matt W. - CR Mgr. - Right Honda mwinter@righthonda.com

October 19, 2020

This was easily the best dealership service experience in a very long time. Everyone was on top of their game and the facility was organized and clean. More

by msuprince
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar
October 18, 2020

Good service but very disappointed on their lack of care on Covid protocols. Lot attendants and Service Representatives with not using mask or pulling down. More

by RRivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Organ
Nov 16, 2020 -

Right Honda responded

We do our best to keep everyone safe at the dealership, we will try to do a better job with masking. Matt W. - CR Mgr. - Right Honda

October 18, 2020

Daniel is always helpful and it is clear that he is extremely knowledgeable in the Honda brand. Right Honda is lucky to have such a great team member! More

by dane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
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