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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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October 14, 2020

Good Morning, so far my experience with the service Dept, especially my service advisor Alan McKenna has been quite pleasant. I appreciate his honesty and not trying to pressure for extra service as most adv More

by asgracing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan McKenna ( Service Dept)
October 14, 2020

I had the pleasure of working with Bill - he was super friendly, got my car in and out quick, and didn’t try to sell me anything I didn’t need (i’ve had this issue at other Honda dealerships before). Woul More

by jessicagraber11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
October 14, 2020

Service for my Honda Accord was a little disappointed in the car itself not the service. Should not have to flush my brake fluid on a Honda that is 2.5 years old with 19k miles. I don’t drive it hard. More

by Cvalentine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan
October 14, 2020

I’ve always had a good experience when dealing with the service department. The Associates have been pleasant & professional. My car is taken care of quickly More

by Savymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Marino
October 14, 2020

We purchased a CRV from Right Honda 1.5 years ago for a family and road trip vehicle. We had no issues during the first year but then things started going wrong. The first situation, it broke down on a roa More

by laurenmiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Organ
Oct 14, 2020 -

Right Honda responded

Lauren, we are very sorry you are having problems with the 2015 Honda CRV you purchased from us. The vehicle is currently in our shop with one of our master technicians performing the certified warranty work that your vehicle needs. We completely understand your frustration and we are working on repairing the vehicle so that we may return it to you in such a condition for which you may feel confident in it's safe dependable operation. We completely understand your concerns and apologize for the inconvenience. If there is anything I can do to help please let me know. Matt W. - CR Mgr. - Right Honda mwinter@righthonda.com

October 14, 2020

The service was good. Free rides were arranged to work place and to service center for pickup the car. Overall I am satisfied with the service and the service manager (Oscar Stewart) who worked with me. More

by Jiajianshen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Stewart
October 14, 2020

Bill was very informative and attentive to the repairs that were needed on my Pilot. Service was done quickly and to my expectations. Thank you. More

by Lls1437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill
October 14, 2020

I took in my Honda Pilot for service. My service experience was seamless. There was a comfortable and clean waiting area! My service advisor took time to explain my service point by point. More

by Jennifer S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
October 09, 2020

From the moment I was greeted up until the moment I left, the service was 11/10 all around. Everyone was very nice and helpful and I was very pleased with my visit More

by Abess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a, Steve Fabiano, Gary Kravetz, Craig Thorpe, Kris Criswell, Jason Decker, Vincent Bonifatto
October 07, 2020

I brought the truck in for an oil change the time seemed kind of long, took about an hour. I walk out to the service desk area to check on the progress. I passed by the service advisor with another client. More

by Service
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
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