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Right Honda - Service Center

Scottsdale, AZ

4.6
1,211 Reviews

1,211 Reviews of Right Honda - Service Center

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December 04, 2023

Service advisor informed me of timing belt service needed due to age as well as fluid changes. Appreciated the loaner too. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, service advisor.
November 28, 2023

I made the switch to Right Honda to have my car service since this summer. The dealer is very organized and the team is friendly. I work with Kyle Trestrail and he does a great job!! He courteously listen More

by Lilo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail
Nov 28, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

November 27, 2023

I got some issues with the car and brought it over to the service center. Turned out it needed some parts to be replaced. I was provided with a loaner while I was waiting for the part to arrive. The team wen More

by THEFACESTUDIOAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Nov 27, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

November 12, 2023

Always helpful and make activities or problems simple. Always good service whether in sales, leases or service department. More

by boffman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan in Service Dept
Nov 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

November 09, 2023

I really enjoy working with Alan McKenna. He does a great job of keeping me informed of what is happening with my vehicle. Thank you Alan and Right Honda. Jon Engebretson More

by jonengebretson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
Nov 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

November 09, 2023

Bought used 2020 mini. Took in for service and reglue rearview. Oil change ok. Refused to reglue mirror. Spoke with manager. Took advantage of me as I am almost deaf. Waite More

by Hearing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Decker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Right Honda responded

Hearing, we are sorry the service department was unable to glue your mirror back into position. Our dealership and staff DOES NOT discriminate in any manner whatsoever. Every customer is valuable to us, and discrimination is not practiced or tolerated. Matt W. - CR Mgr. - Right Honda

October 21, 2023

Danny Shaw was friendly, professional and went the extra mile with service. Thank you Danny. More

by barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
didn't work with these
Oct 23, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

September 23, 2023

I had excellent service with great conversation and not a long wait with a great price More

by SKYTEPOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Sep 25, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

Sep 25, 2023 -

SKYTEPOWELL responded

Absolutely I appreciate your perfect services and I appreciate the short time waited and price hookup from Mike M. from Right Honda.

September 22, 2023

Got my vehicle back in 45 minutes vs 1. 5 hours quoted for oil change and tire rotation when I got home it was quart of oil short ended up doing myself. Will not return or shop at Right Hond More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Perez Yahir
Sep 25, 2023 -

Right Honda responded

Thank you for taking the time to provide feedback about your recent visit to Right Honda. We genuinely appreciate your input as it helps us identify areas where we can improve our service. I want to extend our sincere apologies for the inconvenience you experienced during your visit for an oil change and tire rotation. We understand that time is valuable, and we fell short of your expectations in this instance. We're truly sorry for the discrepancy between the estimated and actual service time, and for the oversight in not ensuring that your vehicle had the correct amount of oil upon completion. Please know that this is not reflective of our typical service standards, and we are taking immediate steps to investigate what went wrong during your visit. We will be reviewing our procedures to ensure that our customers receive accurate time estimates and that every service is completed to the highest standards.

September 13, 2023

Fast and friendly service for my battery replacement for my 2022 CR-V. My service person was Truc Nguyen and she was top notch. More

by Dansinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc Nguyen
Sep 14, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.