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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews
Call Service Center (480) 462-7683

1,227 Reviews of Right Honda - Service Center

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August 14, 2023

A little bit of a wait, but interaction with staff and service was excellent. Will repeat. More

by DaveR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 14, 2023

Very hard to get a call back from service advisor. Called several times and no one could tell me if my car was ready for pick up. Had to drive to service center to finally talk to another advisor in p More

by GABYP8395
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
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Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We sincerely apologize for the difficulties you encountered in trying to reach our service advisor and the inconvenience it caused. Your feedback is important to us, and we deeply regret any frustration you may have felt during this process. We understand the importance of effective communication and timely updates, and we acknowledge that we fell short in this aspect during your visit. Your time is valuable, and we apologize for not providing you with the information you needed to ensure a smooth and convenient service experience.

August 14, 2023

I have bought 3 CRV’s from this dealership. I trust their service mainly because of Bill Thornton. Being a woman, that is very important. More

by jolmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thorton
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Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 14, 2023

Professional, efficient service and friendly staff. Also easy to make an appointment online. Highly recommend. More

by JMMORGAN21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle - Service Department
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 14, 2023

They were quick very nice and listened to all of my concerns. Will definitely come back. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 14, 2023

Everyone was great and service was fast. Would recommend to others. Everyone was professional, I enjoy bringing my car to get serviced to this location. More

by quebradoabigail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 14, 2023

Incomplete maintenance. Drove away and car broke down requiring a tow and additional visit. Reimbursed for tow fee but big inconvenience. More

by ABR0MERG928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We apologize for the inconvenience and frustration you experienced due to incomplete maintenance, resulting in a breakdown shortly after leaving our premises. Your satisfaction is our priority, and we deeply regret any inconvenience this situation may have caused. We understand the importance of thorough and accurate maintenance to ensure the reliability of your vehicle. We sincerely apologize for the oversight that led to this issue and the subsequent inconvenience of needing a tow and an additional visit to our dealership. We appreciate your understanding and patience throughout this process, and we are pleased that we were able to reimburse you for the tow fee. We take your feedback seriously and are actively reviewing our procedures to prevent similar situations from occurring in the future.

August 14, 2023

Have been coming here for years. Always friendly customer service. They get you in and out very speedily while their technician work is the best! This is why I never consider going a More

by RXMUNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle, Jesse
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

August 13, 2023

Knowledgeable and professional staff and techs. Great service. Nice waiting area. Next time pls clean hand marks on car. Thank you. More

by HM8_MENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 13, 2023

Easy to schedule and quick and efficient service appointments. Very thorough with work and explanations. More

by DRLISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Report | Print
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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