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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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August 13, 2023

The service was quick, thorough. Steven Yazzie, was professional, and courteous, and kept me informed on what was going on with my vehicle. I am very pleased with the service. More

by MJLEARY620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzi
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

They always have exceptional exceptional service, a large waiting area, and explain any needed repairs and estimates. More

by HondaX3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny (service center)
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 13, 2023

Never been to this Honda before, and I will probably never go back. Had 2 tires replaced within a week of each other. First tire with Kyle, the experience was great. 2nd tire, the most recent the servic More

by dmargarit72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service guy did not give me his name
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience at our dealership. We sincerely apologize for the inconveniences and frustrations you encountered during your visit. Your feedback is incredibly valuable to us, as it helps us identify areas where we can improve our service and provide a more positive experience for our customers. We are truly sorry to hear about the disappointing interactions you had with our service team. Your description of the service you received does not meet the standards we aim to uphold, and we are taking your comments very seriously. We have identified the service representative you mentioned and will address the issues you raised to ensure that such incidents do not occur in the future.

August 13, 2023

Didn’t receive properly, no time for the agent to listen to my concerns fully More

by Raja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t remember
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your feedback about your recent experience with our dealership. We apologize for any frustration or inconvenience you experienced due to a lack of adequate time to address your concerns. Your satisfaction is important to us, and we deeply regret any miscommunication that may have occurred.

August 13, 2023

Danny shaw made it super easy and quick. They had me in and out in no time. More

by DELGADOCHRIS189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny shaw , Jason Decker, Vincent Bonifatto
Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

Excellent customer service, vehicle maintenance completed under quoted time. Facility very clean. Service rep Danny Shaw very courteous and professional. More

by Arlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Shaw, Jason Decker
Aug 13, 2023 -

Arlo responded

Excellent customer service, vehicle maintenance completed under quoted time. Facility very clean. Service rep Danny Shaw very courteous and professional.

Aug 16, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 13, 2023

Great experience and will certainly be back. Really appreciate the attention to detail and the quick turnaround More

by travis.a.mccutchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Aug 16, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 12, 2023

They were unable to keep my original first appointment with me not able to stay there for four hours. When I arrived for my second appointment, I was told I had to wait by my car,in 115 degrees, while it More

by NORMORKATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Aug 16, 2023 -

Right Honda responded

Thank you for sharing your recent experience with our dealership. We sincerely apologize for the inconveniences you faced during your visits. Your time and comfort are important to us, and we deeply regret any frustration caused by the scheduling and waiting issues.

August 12, 2023

Tru and every other associate is absolutely amazing. They make it very convenient to service my car. I recommend right Honda 200% More

by MKINDERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tru
Aug 16, 2023 -

Right Honda responded

Thank you for being a loyal customer, we look forward to many more years being your Honda dealer.

August 12, 2023

Nice clean facility with courteous staff. No longer washing vehicle after service and wish you would. More

by DRZONCAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 16, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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