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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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August 10, 2023

Too much turnover. Never put my lights on auto. Forgot that I prepaid for oil changes. Service advisor was rude. More

by Cftvf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan in service I believe
Aug 11, 2023 -

Right Honda responded

We deeply regret the negative experience you had at our dealership and want to extend our sincerest apologies for the inconveniences you faced. Your feedback is invaluable to us, and we take it seriously as we continuously strive to improve our services. We understand the importance of consistency in our team and apologize for any inconvenience caused by turnover. Your comments highlight an area where we need to make improvements, and we will take steps to ensure better stability and training among our staff.

August 10, 2023

Dealership was easy to access, clean, friendly, call me in an out fast understand it my needs More

by BRADLEY.TENER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail
Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 10, 2023

Kyle took the time to explain my car issues and offer sound suggestions to prioritize the items needing immediate attention. Thanks, Kyle More

by JASONESTEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 10, 2023

Tim Hatcher is always right on point with his fast service. He and staff are very efficient and always look at what I need. More

by turtlelover1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Hatcher
Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 10, 2023

Fast and efficient. Easy to make appointment on line. Comfortable waiting Room. Easy to understand invoice. More

by MARIOFROMERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Aug 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 10, 2023

Always excellent service at Right Honda. Work done on time and competitively priced. Waiting room always clean and neat More

by JLDUERINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Aug 11, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 09, 2023

Tim went above and beyond to resolve the issues I was having I appreciate the efforts that were made to resolve my ossue More

by KIMI.M.SHACKELFORD
Recommend Dealer
Yes
Employees Worked With
Tim - service manager
Aug 09, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 09, 2023

Svc dept had to order a part. Said they’d call when it was in. I called about 6 weeks later to find out where it was at. Said they would check on it. Came back on the phone 5-10 m More

by mlweiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. agent didn’t seem to be all that engaged.
Aug 10, 2023 -

Right Honda responded

Thank you for the feedback, we appreciate your business.

August 09, 2023

Quick and easy and Courteous. Good customer service Love Right Honda maintenance service Thank you. More

by joanncapece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Aug 10, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 09, 2023

Every visit here is great! Daniel is wonderful! He’s so helpful and kind! I really appreciate all he does for me! I bough my car here and come back for all my services! I love More

by Brittanyyyelysee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella
Aug 10, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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