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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews
Call Service Center (480) 462-7683

1,227 Reviews of Right Honda - Service Center

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August 09, 2023

Each time I have been to the service department of this dealership has been a disappointment. More

by slhenry831
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Aug 10, 2023 -

Right Honda responded

Thank you for sharing your feedback regarding your experiences in our service department. We sincerely apologize for the disappointments you've encountered during your visits. Your satisfaction is of utmost importance to us, and we're committed to addressing your concerns to improve your future experiences.

August 09, 2023

Disappointing that my visor won’t fold all the way up. Asked him to see if he could fix it, or at least take a look. Without even placing a finger on it said I need a new visor, and would give me a quote More

by Sammy1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
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Aug 10, 2023 -

Right Honda responded

We appreciate your feedback regarding your recent visit to our dealership and apologize for the inconvenience you experienced with your visor. Providing a seamless and satisfying experience for our customers is our top priority, and we regret that we fell short of your expectations on this occasion. We're sorry to hear about the issue with your visor and the lack of immediate attention it received during your visit. Our team should have taken the time to thoroughly assess the problem and explore potential solutions before suggesting a replacement. We understand how frustrating it can be to receive incomplete information and a lack of follow-up. Your concerns have been shared with our service department, and we are committed to addressing this matter promptly.

August 09, 2023

My service technician took care of me very well from the time I got there until the time I left. Had to leave my car able to get a ride home from a dealership. And when my car was ready, they picked me up. More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 09, 2023

This was my second experience with regards to service on my 2023 CRV hybrid. Both experiences were excellent. More

by JSMALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 09, 2023

Everyone we have felt with from service department to sales are amazing men always helpful More

by VIK00L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz, Jason Decker
Report | Print
Aug 10, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 09, 2023

Very clean and friendly staff. Had to wait another two hours past expected finish time. Did not receive any call from service person regarding status of repair More

by Risa maruyama
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
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Aug 09, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 08, 2023

Very nice professional and accommodating salesmen. , non intimidating, not pushy and they are very honest. More

by CBALLECERJR
Recommend Dealer
Yes
Employees Worked With
Sam Pineau
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Aug 09, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 08, 2023

Mike is my service advisor. He is informative, attentive and has a warm personality. It is reassuring that I have a contact that I can call upon with questions or concerns. More

by BA12HIGGINS
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McPherson
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Aug 09, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 08, 2023

Professional, friendly employees. Service Dept is no hard sell but just what is needed at the time plus good advice for next time. More

by fr144man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
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Aug 09, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

August 08, 2023

Good service, very, very, slow. 1hr 45mins for an oil change? Way too long.to wait. More

by lastson1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn?
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Aug 09, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

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