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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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August 02, 2023

This is the 2nd Honda that I've purchased from Marshall Debrowski. And all I can say is AMAZING! The most painless time I've ever had purchasing a car. We'll be back soon for another 23' Accord. Keep up th More

by SCOTTSDALEBLESSED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Debrowski
Aug 03, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

August 02, 2023

I found the Service was Fast and employees are polite from start to finish - thank you More

by MELISSAETHERIDGE2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike (sorry I don’t have his last name with me)
Aug 03, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 02, 2023

I have been taking my car into this service department with the same service adviser Alan M for decades. I am happy with their results! More

by SUSANLESPER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Mc
August 02, 2023

I do believe Honda can offer great service. However, I came to them with a seemingly failed alternator. I say seemingly because I had JUST had it replaced after failure without warning. How can More

by JENNIFER LIBBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike/Danny
Aug 03, 2023 -

Right Honda responded

We want to extend our sincerest apologies for the frustrating experience you had at our Honda dealership. We understand how important it is to provide accurate and reliable service to all our customers, and we regret that we did not meet your expectations in this case. We apologize for any misdiagnosis and oversight regarding the issue with your alternator. It is our responsibility to thoroughly investigate and address the problem, and we regret that we did not do so during your first visit. We take your feedback seriously, and we are actively looking into how this could have happened to prevent similar occurrences in the future.

Aug 06, 2023 -

JENNIFER LIBBY responded

Thank you for your response. I appreciate you are investigating this issue further to prevent future issues. However, what can be done for me now? I was charged thousands on a part I technically didn’t need.

August 02, 2023

Professional, clean, nice waiting room, comfortable waiting room, easy to schedule, good location. Overall very good. More

by jkilbridge
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Aug 03, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 02, 2023

Great service, and I like how they go over everything in regards to my car. I know I can trust them. They inform me what I need watch for any future problems. More

by BKEPHAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Aug 03, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 02, 2023

Nice environment, good service. I enjoy being able to walk down to Dillon Precision and looking at reloading equipment. More

by anthonyjlloyd.al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Aug 03, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 02, 2023

It was excellent. They took care of my car in a timely manner and I’m very happy More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve, Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Aug 03, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

August 02, 2023

Good service and results I was happy with it all and I would return again More

by ALETHIA.KARKANIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Aug 03, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

August 02, 2023

My oil change and tire rotation was quick and easy and the lounge space is comfortable. More

by amiejoparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Aug 03, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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