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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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July 25, 2023

The dealership service department is honest about covering what they repair for you when it breaks down again . More

by Karma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven, Yazzie
Jul 26, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 25, 2023

I purchased my Honda CRV from this dealership and they have maintenance my car the whole time. I trust the service. More

by PKRUCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna, Bill Thornton
Jul 26, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

Jul 26, 2023 -

PKRUCKO responded

I purchased my Honda CRV from this dealership and they have maintenance my car the whole time. I trust the service.

July 25, 2023

Made appt for oil service and was notified I had three recall items that dealer would need the car all day. Scheduled appt for following week and left car for day - dealer did not have parts for recall r More

by winebill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
Jul 26, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience at our auto dealership. We deeply apologize for the inconvenience and frustration you encountered during your visit for the oil service and recall items. We want to express our sincere regret for not having the necessary parts available for the recall replacements on the day of your appointment. This was an oversight on our part, and we understand how inconvenient it must have been for you to leave your car with us for the entire day without resolving the recalls as promised. We acknowledge that effective communication is crucial, and we should have been more proactive in updating you regarding the availability of the parts and the status of your vehicle. We deeply regret any lack of communication that may have left you feeling neglected or uninformed. Our team is committed to delivering exceptional customer service, and we have taken this matter seriously to prevent similar situations in the future.

July 24, 2023

Daniel Estrella handled everything with efficiency and considerate in all throughout process. Highly recommend Daniel! More

by KEN_SAWYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel estrella
Jul 25, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 24, 2023

Great service. Right kept me informed and the work was completed within the estimated time frame More

by ACBURLISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 25, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 24, 2023

Working with the dealership is amazing. You guys always know how to handle and treat people with respect. More

by Zetta Walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler And Matt
Jul 25, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 24, 2023

It’s always a pleasure going here! The staff here is are always so nice and always welcoming. More

by Alissa Okamura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail, Tristan Daily
Jul 25, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 24, 2023

First rate experience. Friendly, professional staff. Good communication without any unnecessary sales pressure. Clean, comfortable, and accommodating facility for waiting w More

by BRIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 24, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 24, 2023

Purchased my last several cars from Right Honda and do all of my service with them. More

by SARIHANDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jul 25, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 24, 2023

Great experience. Kyle Trestrail was awesome. Kept us in the loop & got us out quickly More

by JENNYARNEZEDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Trestrail
Jul 24, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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