1,227 Reviews of Right Honda - Service Center
Steven Yazzie was my advisor. He got me in quick Saturday morning and explained pricing, discount and wait time. On que services were done on time! I appreciated that he found a d He got me in quick Saturday morning and explained pricing, discount and wait time. On que services were done on time! I appreciated that he found a discount to apply. Overall positive experience despite them seemingly busy. I usually go here and will continue. More
The tech mishandled my spark plugs, cracked them, caused my car to have catastrophic failure in the middle of the high way. The same tech also did not put the under belly splash guard on correctly and it wa my car to have catastrophic failure in the middle of the high way. The same tech also did not put the under belly splash guard on correctly and it was dragging on the pavement. Oil change also took well over an hour. More
Shawn was great. He explained all information and answered all my questions. I have been coming to Right Honda for service for years with great service. He explained all information and answered all my questions. I have been coming to Right Honda for service for years with great service. More
The service center is consistent with its excellent customer service. Bill was extremely professional and kind. customer service. Bill was extremely professional and kind. More
I have noticed a decline in the quality and courtesy at Right Honda. Having been a loyal customer for 15 years, purchasing multiple vehicles and relying on them for maintenance, I am disappointed. The serv Right Honda. Having been a loyal customer for 15 years, purchasing multiple vehicles and relying on them for maintenance, I am disappointed. The service quality, waiting times, customer service, cleanliness, and even the coffee have all deteriorated. There is no enjoyment in visiting the dealership anymore. The staff, including the invoice person, lack respect, support, and courtesy. It's disheartening to experience such disrespect. More
Our service advisor is great. However, the charge reporting (out of his hands) is miserable with many hidden fees related to ‘disposal, supplies, etc’ plus tax. It’s always a gu However, the charge reporting (out of his hands) is miserable with many hidden fees related to ‘disposal, supplies, etc’ plus tax. It’s always a guessing game (and not a good one) when it comes to the total bill. It also seems like the better discount you start with, the higher fees that will get added. That part is frustrating. More
Usually a good experience. But I made appointment for oil change and waited 2 and 1/2 hours even with appointment.. they said it was due to holiday coming up but they should h But I made appointment for oil change and waited 2 and 1/2 hours even with appointment.. they said it was due to holiday coming up but they should have told me that it didn’t matter that I had an appointment. I don’t know if they overbooked or if they just keep talking people before you even work appointment. Other than that service was good. Everyone there is nice and usually helpful. More
Fast. Helpful. Very friendly. we have bought about seven vehicles from you; we always check the cars back there for maintenance. Helpful. Very friendly. we have bought about seven vehicles from you; we always check the cars back there for maintenance. More