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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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July 17, 2023

Steven Yazzie was my advisor. He got me in quick Saturday morning and explained pricing, discount and wait time. On que services were done on time! I appreciated that he found a d More

by Pearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Yazzie
Jul 18, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 17, 2023

Excellent staff. Excellent service. 10/10 will only do business at this dealership from now on! More

by idondo16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrada
Jul 18, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 17, 2023

The tech mishandled my spark plugs, cracked them, caused my car to have catastrophic failure in the middle of the high way. The same tech also did not put the under belly splash guard on correctly and it wa More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill thornton
Jul 18, 2023 -

Right Honda responded

Thank you for bringing your recent service experience to our attention. We deeply apologize for the mishandling of your spark plugs, the subsequent catastrophic failure, and the issues with the underbelly splash guard. We understand how frustrating and concerning this must have been for you, and we regret any inconvenience or danger caused by these mistakes. At our dealership, we prioritize the safety and satisfaction of our customers, and we are deeply sorry that we fell short in this instance. Our technicians are expected to handle all vehicles with the utmost care and attention to detail, and we regret that this was not the case during your visit

July 17, 2023

Shawn was great. He explained all information and answered all my questions. I have been coming to Right Honda for service for years with great service. More

by BJAS222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hofman
Jul 17, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 17, 2023

The service center is consistent with its excellent customer service. Bill was extremely professional and kind. More

by AG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton in the Service Department is always very kind, professional and caring.
Jul 18, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 17, 2023

I have noticed a decline in the quality and courtesy at Right Honda. Having been a loyal customer for 15 years, purchasing multiple vehicles and relying on them for maintenance, I am disappointed. The serv More

by JohnAl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floor manager, Representative Who picked up my car, and, of course the invoice person
Jul 18, 2023 -

Right Honda responded

Thank you for sharing your honest feedback about your recent experiences at Right Honda. We deeply apologize for the decline in the quality and courtesy you have observed during your visits. As a loyal customer for 15 years, your satisfaction is of the utmost importance to us, and we regret that we have fallen short of your expectations.

July 17, 2023

Our service advisor is great. However, the charge reporting (out of his hands) is miserable with many hidden fees related to ‘disposal, supplies, etc’ plus tax. It’s always a gu More

by Right Honda customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker, Vincent Bonifatto
Jul 18, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 17, 2023

I like Honda dealership because it’s punctual and manu options are given. Keep up good job! More

by COTTOMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Jul 18, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 17, 2023

Usually a good experience. But I made appointment for oil change and waited 2 and 1/2 hours even with appointment.. they said it was due to holiday coming up but they should h More

by Honda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Decker
Jul 18, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 17, 2023

Fast. Helpful. Very friendly. we have bought about seven vehicles from you; we always check the cars back there for maintenance. More

by Kitober
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kravetz
Jul 18, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

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