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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews

1,227 Reviews of Right Honda - Service Center

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July 14, 2023

Great place and great people. I am completely satisfied with their service. It's my preferred Honda service center More

by AMIT15169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fabiano, Gary Kravetz, Jason Decker, Vincent Bonifatto
Jul 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 13, 2023

Everyone is very friendly and helpful from the person who greeted us when we pulled the car in to Daniel who was our service rep to Gary (our salesman for many years) who said hello in the waitin More

by Pat Singer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 17, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 13, 2023

Service writer, Mike, was a pleasure to work with. Everything that I came to Right Honda for, was completed. Thank you Mike and the Service Tech that did my oil service. Sincerely, Eloise Lee More

by ELLIELEE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike-Service Writer
Jul 17, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 13, 2023

Had a great experience getting our cars wrapped with bra and tint! It was quick and the quality of work was 10/10! More

by JULIANNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Ponczak
Jul 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 13, 2023

Although it was busy and took longer than expected, he was very thorough and apologetic, which I appreciated. I was having an awful day. Someone in my family had just passed. I could’ve easily taken it ou More

by AMICHELLECAMDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Estrella , Vincent Bonifatto
Jul 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 13, 2023

I drive a Civic Si & the porter who drove my car didn’t know how to drive manual & when I mentioned it to Tim & Truc they both didn’t seem too concerned & it was alarming & disappointing. More

by NATHANSEEGMILLER96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Truc & Tim
Jul 17, 2023 -

Right Honda responded

Thank you for bringing this matter to our attention, and we sincerely apologize for the disappointing experience you had with our porter and the lack of concern shown by Tim and Truc. We understand the importance of skilled and knowledgeable staff, especially when it comes to handling vehicles with manual transmissions.

July 13, 2023

Daniel and Stephen , the advisors I worked with have been great! I would only take my car there and nowhere else because of their great customer service and not feel like they take advantage of their custome More

by Victoria Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel and Stephen
Jul 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 13, 2023

Easy online appointment booking. Fast, quality, clean service at a good price. Very friendly staff. More

by SHARONPAPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen McKenna
Jul 17, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 13, 2023

Clear communication- team working well together - comfortable waiting area- excellent service representatives - overall organized and professional. More

by JOHNS_C0LE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan (service rep), Truc (service rep
Jul 17, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 13, 2023

When I made the appointment, I did not speak to a human being only a computer. The computer suggested that we make our appointment for the afternoon which would be less busy. We had a one 30 appointment fo More

by SODEVINE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Mckenna
Jul 17, 2023 -

Right Honda responded

Thank you for taking the time to share your recent experience with us. We sincerely apologize for the inconvenience and frustration you encountered during your visit to our dealership. We deeply regret that your initial interaction with our computerized appointment system was impersonal and lacked the human touch we strive to provide. We understand the importance of personalized customer service, and we apologize for any disappointment caused.

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