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Right Honda - Service Center

Scottsdale, AZ

4.6
1,227 Reviews
Call Service Center (480) 462-7683

1,227 Reviews of Right Honda - Service Center

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July 12, 2023

Wasted so much of my time, and the work still hasn’t been done. Won’t be coming back More

by DILLONRHURD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven
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Jul 13, 2023 -

Right Honda responded

Thank you for bringing your concerns to our attention. We sincerely apologize for the inconvenience you experienced during your recent visit to our auto dealership. We value your time and understand the frustration that can arise when expectations are not met. We are truly sorry that your work has not been completed to your satisfaction. We strive to provide prompt and efficient service to all our customers, and we regret that we fell short in your case. Please let us know what we can do to improve. Matt W. - CR Mgr. - Right Honda

Jul 13, 2023 -

DILLONRHURD responded

Well you could get the work done on my car to start. That’d be great. 2 months is a long time

July 12, 2023

Timely service and not sure why you require 15 words to respond to this question. More

by MAXPERLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in service
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you for being an awesome customer, we appreciate your business and we will always do our best to provide excellent service.

July 12, 2023

Danny is my new Service Rep and a joy to work with! !! He is knowledgeable, quick to respond, follow through is perfect and a great conversationalist - my kind of person :) More

by VALERIE.PREUSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Shaw
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 12, 2023

Excellent service. Service Advisor Bill Thornton treated me like I owned the place. As a result I have a high level of comfort with Right Service going forward. More

by STRATFORD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Thornton
Report | Print
July 12, 2023

Daniel in the service center has always been welcoming and kind, and always looks out for your best interest. More

by THWILLIFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel in the Service Department
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 12, 2023

Truc was amazing! Her customer service is the best I have ever had at Right Honda! Trevor was my guy before but he is gone now and Truc made me feel Comfortable And More

by CAMPhamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Truc
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for being our customer, we appreciate your kind feedback.

July 12, 2023

Danny is awesome, he’s very open and communicative about the service needed and warranty/cost information. More

by KENZI.PIERCE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

July 12, 2023

Service department is very responsive, very detailed, and prompt. Texts and phone calls. Very helpful. More

by jcegan91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen in service
Report | Print
Jul 13, 2023 -

Right Honda responded

thank you for the positive feedback, we appreciate your business.

July 12, 2023

Great people no dealership. Kind and efficient staff. Very nice, clean and comfortable waiting area. More

by LOLSON120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you for the positive feedback, we appreciate your business.

July 12, 2023

I bought my 2nd Honda from Right Honda. Love my CRV. They have taken care of her for the last 5 years. I trust my service advisors and they explained everything that is going on with her.(c More

by PKRUCKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan McKenna
Report | Print
Jul 13, 2023 -

Right Honda responded

Thank you very much for the kind feedback, we appreciate your business and support.

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