Rivard Buick GMC - Service Center

Service visit Service visit Service visit This is not nearly as "friendly" as the interaction with the department. Seems you are begging or attempting to c visit Service visit Service visit This is not nearly as "friendly" as the interaction with the department. Seems you are begging or attempting to coerce positive remarks. More

Fabulous for Florida from a Cali grandma Came from Cali to look at a property we were buying. Put on lots of miles and needed an oil change and Rivard was close to where were we were staying Came from Cali to look at a property we were buying. Put on lots of miles and needed an oil change and Rivard was close to where were we were staying. They were great. I'd recommend them! More

Personalized service every single time I ran over something on the highway and before I knew it my tire pressure went from 32 to 0. I got off the exit (slowly) and called the dealership. Th I ran over something on the highway and before I knew it my tire pressure went from 32 to 0. I got off the exit (slowly) and called the dealership. They had my information pulled up before I could even finish my story and immediately set something up for me to bring my car in. While I had to get a new tire AND a new rim, everyone was absolutely wonderful. Dan did a great job making sure that everything was thoroughly taken care of and my car would be safe once again to drive. I would never bring my car anyplace else! More

Best dealership in Tampa! This is by far the most honest and straightforward dealership I have ever dealt with! Sales people are not pushy and fair. Service is second to none This is by far the most honest and straightforward dealership I have ever dealt with! Sales people are not pushy and fair. Service is second to none led by Troy Guidish. I have bought all my vehicles here for over 25 years. More

Great Experince Appointment time honored, job was done neatly and efficiently. Car was taken to dealer for two year routine service, oil change, filters, etc. etc. an Appointment time honored, job was done neatly and efficiently. Car was taken to dealer for two year routine service, oil change, filters, etc. etc. and I am very satisfied with their service. More

Excellent Service always! I am alays satisfied with the service at this dealership. The have good Cappacino in the waiting room, HGTV on, very nice place to sit and wait for yo I am alays satisfied with the service at this dealership. The have good Cappacino in the waiting room, HGTV on, very nice place to sit and wait for your car. I have no complaints! More

VERRY GOOD I PULL UP AND SOMEONE GREATS ME. THIS TIME THEY WERE BUSSY AND TROY THE SERVICE MANAGER TOOK MY KEY AND SAID HE WOULD TAKE CARE OF MY CAR. I PULL UP AND SOMEONE GREATS ME. THIS TIME THEY WERE BUSSY AND TROY THE SERVICE MANAGER TOOK MY KEY AND SAID HE WOULD TAKE CARE OF MY CAR. More

Great service Bob was a very polite service tech. Since the job was going to take longer than anticipated, he offered me a loaner so I didn't have to wait for the Bob was a very polite service tech. Since the job was going to take longer than anticipated, he offered me a loaner so I didn't have to wait for the repair. More

GREAT ! KUDOS FOR THE THREE AMIGOS :BOB,CARLOS AND DANIEL. ALWAYS A GOOD EXPERIENCE TO GET SERVICE AT RIVARD, HOPE MANAGEMENT GET TO READ THIS SOMETIMES PEO KUDOS FOR THE THREE AMIGOS :BOB,CARLOS AND DANIEL. ALWAYS A GOOD EXPERIENCE TO GET SERVICE AT RIVARD, HOPE MANAGEMENT GET TO READ THIS SOMETIMES PEOPLE TAKES FOR GRANTED GOOD SERVICE, I APRECIATE IT. THANK YOU GUYS ! More

manipulation alert!!!! I was a loyal customer of James Rivard Buick GMC for over 5 years and only took my car to them for any service. it was a good experience, until my car I was a loyal customer of James Rivard Buick GMC for over 5 years and only took my car to them for any service. it was a good experience, until my car hit about 125,000 miles. Then suddenly, the repairs needed came with a recommendation to trade in my vehicle for a new, or at least newer one. When I declined to trade my car, which I STILL love, the problems started. First, my fuel tank began leaking immediately after they performed routine maintenance. It appeared to me that they very well may have damaged my plastic tank with a poorly positioned lift, but I trusted them, and just had them replace it. I told the service writer up front that I wanted my old tank back so I could attempt to repair it. When I picked up my car, my old tank had disappeared. I still trusted them and did not make a huge issue out of and accepted some service credit in exchange for the missing fuel tank. Then a few months later things went very wrong. Again, IMMEDIATELY after regular maintenance, my car developed MAJOR transmission problems. They had flushed my transmission at least 4 or 5 times before and it always worked fine. This time they performed the BG Products flush, which I did not find out the change until I noticed the MUCH higher price for the service on the bill. The service writer then proceeded to lie to me repeatedly about the situation. At one point, they had their "#1 tranny guy" tell me the transmission could not be repaired and needed to be replaced. The service writer then tried to sell me a car. I did not stand for this obvious attempt at manipulation and demanded they repair it. And repair it they did......for, supposedly, their cost of the parts and no charge for labor. The bill was still $490.00. When I asked the service writer how he could square the fact that they had repaired my transmission, when their "#1 tranny guy" said it couldn't be done, the service writer stated, I kid you not, "that's just something we tell people". These lying vermin will never touch a vehicle of mine ever again. You have been warned. More