River Front Chrysler Jeep Dodge Ram

They were up front and honest, kind, considerate, helpful, and willing to explain everything throughly to me. I appreciated that the most. Very nice people to do business with! helpful, and willing to explain everything throughly to me. I appreciated that the most. Very nice people to do business with! More

Everyone was friendly and knowledgeable. The salesman made it fun and the business manager made it painless. Thank you! I Love my New Pacifica! The salesman made it fun and the business manager made it painless. Thank you! I Love my New Pacifica! More

Horrible Customer Service! !!!! I had the absolute worst Customer Service experience at RiverFront Chrysler today. I went to the Service Department to inquire about having the !!!! I had the absolute worst Customer Service experience at RiverFront Chrysler today. I went to the Service Department to inquire about having the Fuel Filler Housing replaced on my RAM 1500, as the plastic unit ( that encases the gas fuel filler neck) broke at the rivets when I had to use force to dislodge the gas pump (which was stuck) after fueling. I spoke with Mike Goehring, the Service Manager after making an appointment to be sure they had the part and that it was covered under my extended warranty (7/60 Maximum Care Plan). Mike instead gave me the third degree, stating he never heard of this ever happening with a vehicle. I explained that their was actually a class action lawsuit underway for this very issue and is why Chrysler changed the design for later model RAM 1500's. (But that wasn't my concern). Again, asking Mike if this would be covered under my extended warranty (MOPAR Vehicle Protection), Mike said he wouldn't know and couldn't check until I came in for the appointment and they did a diagnostic, took pictures and contacted Chrysler Warranty( which he stated would take about three hours) Not one person was even willing to take a look while the truck which was there. Needless to say I WAS SHOCKED!(we were speaking of a plastic housing unit, not anything of a mechanical nature) I have personally purchased two new vehicles at RiverFront and took my son to recently purchase another one ( RAM 1500, Jeep Cherokee and Jeep Rubicon) and would expect at least halfway decent service, but recieved anything but that today. The dealership was all to eager to sell an extended warranty, but apparently too lazy to reasonably assist a repeat customer. I may not have been clean shaven today, however I am a business professional and shouldn't need to wear a shirt and tie to recieve equal treatment at any establishment. I would never again recommend Riverfront Chrysler to anyone. They apparently dont embrace diversity and Mike was very condescending to say the least. ABSOLUTELY HORRIBLE!!! More

Initial contact was with Faith. First time ever, purchasing a vehicle online. Faith was incredible. Then enters Trisha the sales representative to complete the deal. Trisha took First time ever, purchasing a vehicle online. Faith was incredible. Then enters Trisha the sales representative to complete the deal. Trisha took the time to ensure all was in order and the new car orientation was extremely thorough. Marilyn in finance and Dave Semp who searched and located the car from another dealership. Thank you to the entire team who made my new car buying process a Five Star experience. Thank you all. More

Worked with Rob and Frank in the USED car department. They worked with me and found a truck that fit what I was looking for. Noticed some things after I bought the car that I didn't notice the night I lo They worked with me and found a truck that fit what I was looking for. Noticed some things after I bought the car that I didn't notice the night I looked at it. They addressed these concerns and fixed them promptly. My family has purchased several cars from them and will continue to do so. They are a honest, customer satisfaction focused dealer that I would recommend to anyone. More

Overall service was great, advisors were quick to greet and provide service. Online appointment booking was easy to use and department took my vehicle right on time and had me out in an hour. and provide service. Online appointment booking was easy to use and department took my vehicle right on time and had me out in an hour. More

Great service, friendly staff, knowledgeable service personnel. Answered any questions that I had. Will continue using River Front. personnel. Answered any questions that I had. Will continue using River Front. More

Great customer service, friendly helpful staff. Mike G was very helpful and kept me informed throughout the service visit. Mike G was very helpful and kept me informed throughout the service visit. More

Awesome service! Fast in & out oil change with free carwash. Price is right! They are remodeling inside and it's looking good. Highly recommended! Fast in & out oil change with free carwash. Price is right! They are remodeling inside and it's looking good. Highly recommended! More