River Front Chrysler Jeep Dodge Ram

I was extremely happy with the customer service I received! I am also impressed with the follow through after the purchase. Everyone was so helpful and knowledgeable. received! I am also impressed with the follow through after the purchase. Everyone was so helpful and knowledgeable. More

TRACY WAS EXCELLENT. ANSWERED ALL OF OUR QUESTIONS. Was very knowledgeable. Would recommend them to others very knowledgeable. Would recommend them to others More

Tracey Cooley was great to work with. He was very helpful in getting us the van we were looking for. helpful in getting us the van we were looking for. More

Excellent service and staff at River Front. Place is clean and efficient. I’ve been to all of the local Jeep dealers and River Front has the best service hands down. clean and efficient. I’ve been to all of the local Jeep dealers and River Front has the best service hands down. More

Brandon helped us and it was the best car buying experience I have ever had. experience I have ever had. More

DECEPTIVE BUSINESS PRACTICES!My son-in-law took his 2014 DECEPTIVE BUSINESS PRACTICES! My son-in-law took his 2014 Jeep Cherokee here in early-November 2021 as 4WD indicator light came on. Dealer diagnosed DECEPTIVE BUSINESS PRACTICES! My son-in-law took his 2014 Jeep Cherokee here in early-November 2021 as 4WD indicator light came on. Dealer diagnosed problem as transfer case module failure and quoted $700 to repair. Ordered part and told him it would arrive early-January 2022 because of supply chain issues. Understood and agreed to repair. Left vehicle there as they said it was undriveable even though he drove it in. Dealer called in mid-December and said part would not arrive until early-February and would not release vehicle to him as they said it was undriveable. Daughter went in next morning and dealer said fine to drive home (less than a mile away). Dealer called in late-January and said part had arrived and to bring vehicle back to install. Again, quoted $690 in writing a second time for work. Son-in-law picked up vehicle and noticed nothing was different. Brought it back immediately and was told that vehicle would now need $4,400 of additional work. AT NO TIME IN THIS THREE MONTH ORDEAL WAS THAT EVER MENTIONED AS A POSSIBILITY OR A DIFFERENT DECISION WOULD HAVE BEEN MADE. Met with Mike Nicoletti, Service Manager, and Corey Spooner, General Sales Manager to no avail. Both unwilling to budge stating that there is no way to diagnose car without this "trial and error" approach. If that's the case, then this is an obvious design flaw as no consumer would ever purchase a vehicle under this repair protocol. Checked with other mechanics in the area that agreed that this appeared to be a scam, especially because the repair is proprietary and none other than a dealer can address. Please read other poor reviews on Yelp, Google, and other sites and ask yourself why there are so many for this dealership. As with any business, there is usually a few (mostly unfair to the business anyway) but Riverfront Chrysler Jeep has way too many for transactions like this one. Stay away from this dealership at all costs! Criminal and classic example of everything ever said about sketchy auto sales and repair businesses. More

Excellent experience, I recommend this dealership. It was pleasure work with Ted Roman . Thank you very much. pleasure work with Ted Roman . Thank you very much. More

Awesome experience, Tracey Cooley was an awesome sales rep to deal with and I would go back to him for any further purchases. rep to deal with and I would go back to him for any further purchases. More

Clean waiting room, easy to schedule an appointment and they have shuttle service or car rental if I need it. they have shuttle service or car rental if I need it. More

The service people were very considerate and helpful. The repairs were done in a timely manner and quite satisfactorily. I was very pleased with their work, and they washed the car! repairs were done in a timely manner and quite satisfactorily. I was very pleased with their work, and they washed the car! More