River Front Chrysler Jeep Dodge Ram

Clean waiting room, easy to schedule an appointment and they have shuttle service or car rental if I need it. they have shuttle service or car rental if I need it. More

The service people were very considerate and helpful. The repairs were done in a timely manner and quite satisfactorily. I was very pleased with their work, and they washed the car! repairs were done in a timely manner and quite satisfactorily. I was very pleased with their work, and they washed the car! More

I like not having to make an appointment. The staff made sure to keep me updated on the status of my vehicle. It was all around a waxy process. sure to keep me updated on the status of my vehicle. It was all around a waxy process. More

Fantastic experience! Best dealership I have ever bought a car from! They treat their customers with great respect! No hassle! Corey Spooner is a real pro! Made the process a pleasure! a car from! They treat their customers with great respect! No hassle! Corey Spooner is a real pro! Made the process a pleasure! More

Hands down the best experience I've had at any dealership. I submitted an inquiry online and immediately received a response from Faith. Even at 8pm she was available, confirmed the availability o dealership. I submitted an inquiry online and immediately received a response from Faith. Even at 8pm she was available, confirmed the availability of the truck I was looking for, and set up a test-drive for me the next morning. Upon arriving at the dealership, the truck was sanitized and ready for me. Dan was an amazing consultant, extremely professional and knowledgeable. He answered all my questions, quickly worked out the purchase / lease options and got the process rolling once I had made the decision. Marilyn took it from there, and was a pleasure to work with. She made the paperwork process painless and quick, and had me out the door in no time! The next day, Dave followed up to make sure everything was good with my purchase, and answered any questions I had. At a time when so many dealerships are taking advantage of customers with massive markups and hidden fees, River Front is putting their customers first and building return business. If you're looking for a new vehicle, hit up River Front CDJR. They're great folks, and have earned my business for life! More

From the minute you walk in the door, everyone is kind From the minute you walk in the door, everyone is kind and friendly. People walking by ensure that you are well taken care of, and all your question From the minute you walk in the door, everyone is kind and friendly. People walking by ensure that you are well taken care of, and all your questions are answered. Brandon Huff made sure that we were informed as possible of all the options that were required in making our purchase. He was exceptional. More

All I had to do was get windshield wipers replaced and installed. This was done very quickly. I saw them installing them within a few minutes. I got there at a very unbusy time, so there was no waiting installed. This was done very quickly. I saw them installing them within a few minutes. I got there at a very unbusy time, so there was no waiting for them. I got a text from an unnamed person, possibly a robot, telling me to text him/her/it any questions. After about a 15 minute wait, I texted asking if the job was done. I never got an answer, but within about 5 minutes, I got the bill and paid for it. The guy who did the work get an A+, but overall, a B. Good service, but apparently a paperwork bottleneck. More

Enjoyed the experience. Good follow up. Vehicle clean and nice. Very responsive and understanding. Nice environment. nice. Very responsive and understanding. Nice environment. More

Courteous. Fast. FriendlyCan’t think of anything else or Courteous. Fast. Friendly Can’t think of anything else or any more Thanks Thanks Bonnie Courteous. Fast. Friendly Can’t think of anything else or any more Thanks Thanks Bonnie More

I needed to purchase a van to transport a disabled elderly relative. On or about August 6, 2021, I purchased from Riverfront Chrysler Jeep a 2015 Chevy City Express Van for $11476.82 in good faith. I elderly relative. On or about August 6, 2021, I purchased from Riverfront Chrysler Jeep a 2015 Chevy City Express Van for $11476.82 in good faith. I live in Jacksonville, FL and wired the funds to Riverfront to purchase the vehicle. The vehicle was represented to me to have a clean carfax, one owner, and in excellent condition. I made arrangements and paid for the vehicle to be shipped to me from Illinois to Florida. I received the vehicle on or about August 11, 2021, and began using the vehicle. The vehicle was garage kept. I drove the vehicle less than 500 miles in about 41 days. Then on or about September 21, 2021, the vehicle broke down. The vehicle had to be towed to a Chevrolet dealership service center to be diagnosed and repaired. The vehicle was diagnosed with a CRACKED CYLINDER HEAD AND THE ENGINE HAD TO BE REPLACED!! I HAD NEVER HAD THIS HAPPEN TO ME!! A new engine and associated parts had to be ordered and with the auto parts shortage I had to wait a long time (over 3 months) for the vehicle to be repaired. The Chevy dealership service center estimated the repairs to be over $11,961.98 THIS WAS MORE THAN I PAID FOR THE VEHICLE!! A portion of the repairs would be covered by a powertrain warranty but the rest of the repairs I would have to pay out of pocket. I was in touch with the Used Car Manager Frank Koral at Riverfront and he represented to me that he would talk to management and "They would work out something with me" to contribute funds to the repair costs. We are now in the third week of December 2021 and the Riverfront Dealership is refusing to contribute any funds to the repair of the vehicle. This is outrageous!! I feel I have been misled and lied to by the Riverfront Dealership. I am demanding relief from the Riverfront Dealership to resolve this...it is the least that they can do after what I have been through. I am a consumer who has been ripped off. More