
River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Very pleasant experience. Everything went very smoothly from the time we first sat down to find our ideal Jeep and test drive to when we drove it off the lot. from the time we first sat down to find our ideal Jeep and test drive to when we drove it off the lot. More
The most corrupt dealership I have ever worked with. The salesman lied about the vehicle's history and they would not return my calls about the repairs needed to fix the issues identified at the time of pur salesman lied about the vehicle's history and they would not return my calls about the repairs needed to fix the issues identified at the time of purchase. They simply ignored me until the warranty expired and then wouldn't complete the repairs. Ultimately, the motor failed after one year with less than 97k miles and they would do nothing to help with the 10k+ in repairs needed. As they may review these posts and try to lie their way out of any responsibility, here is the list of issues discovered on CarFax by my mechanic (even though the salesman said it had NEVER HAD ANY REPAIRS OUTSIDE OF REQUIRED MAINTENANCE): 1- Water pump replaced @ ~55k miles. 2- Intake manifold replaced @ ~55k miles. 3- Airbag clockspring replaced @ 68,085 miles. 4- Right airbag assembly replaced @ 68,142 miles. 5- Valve body replaced @ 68,142 miles. 6- Torque converter solenoid replaced @ 68,142 miles. 7- Oil pan gasket replaced @ 68,142 miles. 8- Front brake calipers replaced 68,198 miles. 9- Pinion seals replaced @ 74,096 miles. Good luck to you if you trust these frauds. I would not buy a cup of water from them if I was on fire. If they treat you the same way they treated me, you will need a good attorney. I can give you my attorney's contact information WHEN you need it. More
We were treated with respect, has a wide selection of vehicles, very clean and take Corona seriously. Worked with us and would shop here again. vehicles, very clean and take Corona seriously. Worked with us and would shop here again. More
Rob did an amazing job showing me all the perks of a Jeep! He is very knowledgeable and truly listens to his customers needs! He made the buying experience easy. If you are in the market for a Jeep Rob Jeep! He is very knowledgeable and truly listens to his customers needs! He made the buying experience easy. If you are in the market for a Jeep Rob is your guy! More
We picked up a Wrangler for my wife, and the experience was painless. Rob had great product knowledge and was very helpful. Thanks for a painless process!! was painless. Rob had great product knowledge and was very helpful. Thanks for a painless process!! More
The work was done quickly, and the hood (replaced and painted) looked beautiful, can’t tell that it was replaced. The whole vehicle was perfectly clean outside and in, which we didn’t expect, but appreci painted) looked beautiful, can’t tell that it was replaced. The whole vehicle was perfectly clean outside and in, which we didn’t expect, but appreciate so much. Everyone we dealt with at intake and pickup was friendly and efficient, service was impeccable. We appreciate Riverfront Dodge!! More
RUDE SALESMAN HANGS UP ON YOU RANDY THE SALE PERSON HANGS UP ON ME WHILE IN Mid SENTENCE.. BECAME VERY ANNOYED WHEN I TOLD HIM DISPARAGING OTHERS DEALERS DID NOT GIVE ME A GOOD FE RANDY THE SALE PERSON HANGS UP ON ME WHILE IN Mid SENTENCE.. BECAME VERY ANNOYED WHEN I TOLD HIM DISPARAGING OTHERS DEALERS DID NOT GIVE ME A GOOD FEELING DEALING WITH HIM.. AND HE HANGS UP.. TERRIBLE DISPLAY.. UNPROFESSIONAL AT A MINIMUM.. WHO ALLOWS THEIR SALES TEAM TO TREAT BUYERS THIS WAY... IF HE CANNOT HANDLE SIMPLE QUESTIONS ABOUT HOW THE STRUCTURE OF THE PRICE IS TALLIED.. HE SHOULD NOT HAVE CONTACT WITH INDIVIDUALS.. LEFT A POOR FEELING AND I AM SHOCKED IT IS ALLOWED.. CERTAINLY SURE I AM NOT THE FIRST PERSON HE HAS DONE THIS TO. WAS EXCITED TO PURCHASE A VEHICLE.. BUT THIS SURE CHANGED MY MIND More
Enjoyed the Ride I set out this month to by a new truck. I test drove Ford, Chevy and GMC prior to heading to River Front. I set up a visit on line. Told them I didn' I set out this month to by a new truck. I test drove Ford, Chevy and GMC prior to heading to River Front. I set up a visit on line. Told them I didn't want to go inside and wanted to meet someone outside to exchange keys. We called as we pulled into the lot and Faith and Trisha, masks on, met us at our car. Faith took my keys to get an appraisal and Trisha had the keys and license plate ready for the test drive. No waiting around at all. So nice. After test driving a Rebel Ram 1500, and Trisha listening to what we were looking for, we test drove a Limited Ram that we ended up buying. Trisha Drummond knows her Ram trucks inside and out. After receiving their offer on the truck and our trade-in (close to 9:00 PM), we went home to think about it. Trisha let us know that she had the next day off and that Rob Goldman would take care of us if we called back. Long story short, Rob, Vinnie (Finance) and I worked out the deal over the phone and Rob drove the paperwork and truck to our house that afternoon which is about 25 minutes from the dealership. He showed up in a mask and paid attention to social distance in our house. Appreciate the extra effort during the Covid time. Rob did a great job in going through all the details on the truck and was just a pleasure to work with. He really listened. We love the truck and its head and shoulders ahead of any of the competition we drove. The real win, however, was working with good people. You cannot go wrong with Rob, Trisha, Vinnie and Faith. This afternoon I got a call from Dave Semp to follow-up on my experience and how they could do better. Definitely a 5 star. More
Excellent Staff Darren Staub went out of his way to make my experience at River Front excellent beyond anything I had ever expected. I am very grateful for Darren's Darren Staub went out of his way to make my experience at River Front excellent beyond anything I had ever expected. I am very grateful for Darren's extensive knowledge, compassion, and motivation to meet my needs as a customer of River Front. Such a commitment to great customer service by Darren is to be commended. I will continue to do business with River Front based largely on my experience working with Darren. His presentation, incredible knowledge, and dedication to making patrons thrilled with their experience at your organization is commendable on many levels. More