
River Front Chrysler Jeep Dodge Ram
North Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Above and beyond customer service Last weekend, I brought my car in to have the oil changed. As I stepped out of the car, I realized I had forgotten my purse. My mom had recently passe Last weekend, I brought my car in to have the oil changed. As I stepped out of the car, I realized I had forgotten my purse. My mom had recently passed and I had been on very little sleep. I wasn't surprised at all that something like this had happened. As I was calling an uber to bring me back to grab my purse, Nathan noticed my dilema. He approached me and offered a solution. He then went above and beyond until my situation was resolved. I have always appreciated the excellent service I have gotten at this dealership. Everyone here has 'always' made me feel like 'more than just another customer'. For this reason I continue to drive out here from my current home in Oak Park. However, what Nathan did that day to help me out made me also feel like 'family'. Thank you River Front Chrysler Jeep Dodge for continuing to look out for me all these years, and thank you most for hiring amazing employees who go above and beyond like Nathan. More
Awesome Experience Purchased our jeep from River Front recently and couldn't be happier withe the experience. From meeting with Dave, to working one on one with John Pr Purchased our jeep from River Front recently and couldn't be happier withe the experience. From meeting with Dave, to working one on one with John Provenzano to Cory in Finance, everyone went above and beyond to answer questions with no pressure and make us feel at home. John walked us all the way through from our test drive until we pull out of the lot. These are definitely the guys to see for all your car needs. More
Treated Fairly Worked with Chris Verhagen on buying 2016 Jeep Cherokee. Treated fairly and with respect! I felt like I got a reasonable deal and they did not waste Worked with Chris Verhagen on buying 2016 Jeep Cherokee. Treated fairly and with respect! I felt like I got a reasonable deal and they did not waste my time going back and forth with managers!! More
Great Customer Service We saw a Jeep Patriot on line and sent an email asking about it. Brandon Huff was quick to get back to us. I then had to make a phone call to see if We saw a Jeep Patriot on line and sent an email asking about it. Brandon Huff was quick to get back to us. I then had to make a phone call to see if we could come look at it, he had the Jeep already for us to look and and took the time to show us other vehicles on the lot even though we didn't arrive until 7pm. He was very patient, thorough and very friendly!! We had a small issue with a paint chip that we discovered the next day and Brandon went above and beyond to fix the paint and made sure we were not inconvenienced!! A very pleasant experience from start to finish!! More
Horrible service after the sale I purchased a new 2016 Grand Caravan from River Front Dodge. Three months later I get a recall letter, so I called service to get the transaxle oil pu I purchased a new 2016 Grand Caravan from River Front Dodge. Three months later I get a recall letter, so I called service to get the transaxle oil pump replaced. I talked to Mike... he was inconsiderate and condescending... telling me the repair would take 2 to 3 days... he could not give me a loaner... I had to wait 6 days to get an appointment. The recall letter stated "could cause a crash without warning". I told Mike I will call the general manager hoping to get better service. I never got a call back from the general manager? River Front Dodge has horrible service after the sale and does not care about customer safety! More
River Front Jeep I worked with John Provenzano when purchasing my jeep. He was very helpful, knowledgeable and it was overall a great experience. I would definitely re I worked with John Provenzano when purchasing my jeep. He was very helpful, knowledgeable and it was overall a great experience. I would definitely reccommend him ! More
Five stars! John was amazing! He helped us find the perfect van for our family. While we were waiting for everything to be finalized, the staff was excellent and John was amazing! He helped us find the perfect van for our family. While we were waiting for everything to be finalized, the staff was excellent and keeping our crazy toddlers at bay. Awesome service!! More
Had an amazing experience! Before coming to River Front we had a terrible experience at another dealership and the whole thing left a bad taste in our mouths. My husband request Before coming to River Front we had a terrible experience at another dealership and the whole thing left a bad taste in our mouths. My husband requested appraisals on our vehicles and that's when Chris VarHagen stepped into our lives. He knew what we were looking for, what our price range was and catered to our needs. He walked us through the steps and explained everything in full detail. The whole process was painless and pretty quick. The previous dealership we were at jerked us around for 5 days, we were in and out within 3 hours at River Front. I HIGHLY recommend River Front and Chris VarHagen! Without them we would still be in the hole. Also want to thank Marilyn Imparato, the finance manager since she explained everything in fine detail, she made the last of the process so smooth! More
Great customer service. Chris really made us feel very comfortable and always was honest. He kept us update with every step. We walked away with a 2016 Dodge Journey. Th Chris really made us feel very comfortable and always was honest. He kept us update with every step. We walked away with a 2016 Dodge Journey. Thank you More
First new car purchase on own Best experience I could have imagined. John Provenzano was fantastic. I will recommend John and River Front to everyone . I was delighted at the ser Best experience I could have imagined. John Provenzano was fantastic. I will recommend John and River Front to everyone . I was delighted at the service and attention I was given. Truly a unique dealership. More