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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.7
193 Reviews

193 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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February 22, 2024

Great Service department service. In and out quickly, everyone I came into contact with were polite and friendly. More

by dschngh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Barton
Feb 26, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're happy to hear our staff in service was able to provide you with friendly service while getting you taken care of. We hope to see you again soon!

February 16, 2024

Absolutely fantastic experience at River Front! Our service technician, Mike, went above and beyond to ensure our vehicle was taken care and that we were kept in the loop! Great communication! We a More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Goehring in Service Department
Feb 19, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the kind words and 5-star review, Michele! We are so happy to hear that Mike went above and beyond while servicing your vehicle. We hope to see you again soon!

February 12, 2024

Service is always efficient and quick. Thank you for great work. Great experienced always here! More

by falcantara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sponburg
Feb 19, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are happy to hear your service visit was a great experience. We hope to see you again soon!

February 02, 2024

I have to change dealers for poor service customer, I love this place already everybody was very nice and professional definitely I’m coming back ! More

by Vianey1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We are so happy our service team was able to take care of you. We look forward to seeing you again!

January 14, 2024

Everything about Riverfront continues to impress me. The buying process was the best I’ve experienced. I was overdue for first oil change and tire rotation. I called and friendly staff got me in imm More

by Brian L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Provenzano, Dave Semp
Jan 16, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Hi Brian, thank you for taking the time to comment on your experience with our service department, We are so glad to hear they were able to get you in and out quickly. I will make sure they see your message. We hope to see you again soon!!

January 11, 2024

Always wonderful and timely service! Only Jeep dealer I would consider for my Jeep Gladiator. More

by Stang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracey Cooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We appreciate your business and loyalty!

December 23, 2023

Service Team does outstanding customer service. My car had an electrical problem so I thought from a previous service facility, but River front serviced the car and ran their diagnostic test for ab More

by pam829us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 26, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad to hear our service team was able to assist you with your issue and keep you informed throughout the process. We appreciate you taking the time to comment on your experience! Thank you for your business!

December 21, 2023

Service Department, took in for oil change and tire rotation. Received a call telling my that they broke my key for lock nut and they where not able to remove 2 lock nuts. They charged me for 2 lug nut More

by Unsatisfied123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
December 19, 2023

Great service! Mike was great - appreciated his promptness and his follow up skills. Great communication More

by Vanwyhebrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in Service
Dec 20, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for the 5-star review! We're so glad Mike was able to provide you with great service - he's awesome! We'll make sure he sees your review!

December 14, 2023

I made an appointment for an oil change. It was completed in 30 minutes. Nice! More

by jbcurtin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

River Front Chrysler Jeep Dodge Ram responded

Thank you for your business and the 5-star review!

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