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2,118 Reviews of Rivera Toyota - Service Center
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December 19, 2016
10,000 mile service Had an 8 am Express service scheduled for today 12/19/16. I was promptly met by Jose Azize. Jose understood what was needed and within 60 minutes my v Had an 8 am Express service scheduled for today 12/19/16. I was promptly met by Jose Azize. Jose understood what was needed and within 60 minutes my vehicle was serviced, cleaned inside and washed. Great job! More
by zilembo
Employees Worked With
Jose Azize, Mark Anderson
December 17, 2016
Superb services, excellent people Husband + I on 3rd lease (each) w/Rivera Toyota. Sales + Service perfect. Jose Azize/M Anderson (Srvc) + Adalberto Maldonado (Sales) fantastic. Highl Husband + I on 3rd lease (each) w/Rivera Toyota. Sales + Service perfect. Jose Azize/M Anderson (Srvc) + Adalberto Maldonado (Sales) fantastic. Highly recommend to all. More
by Gbirnbach
Employees Worked With
Aldaberto Maldanado Mojica, Jose Azize, Mark Anderson
December 16, 2016
Effortless From the reminder to actual scheduling and the appointment itself, my express service (oil change/rotate tires), was easy and hassle-free, (even thoug From the reminder to actual scheduling and the appointment itself, my express service (oil change/rotate tires), was easy and hassle-free, (even though I had to reschedule my appointment 3x's, due to my own scheduling conflicts), the service team was more than ready to accommodate and is professional and polite. More
by Janette
Employees Worked With
Jose Azize
December 15, 2016
FAST, EFFICIENT, POLITE Service here was always great but they have added an express service that is super. They take you in quickly and you can watch tv in cushy seats, fix Service here was always great but they have added an express service that is super. They take you in quickly and you can watch tv in cushy seats, fix yourself fresh coffee, eat bagels with cream cheese (or butter) and use the internet. Everyone is polite and helpful . More
by Liz
Employees Worked With
Jose Azize
December 15, 2016
ease of service The guys at the Express Service at Rivera Toyota are wonderful. I can drive up, they take my car right away, then explain what they plan to do and ch The guys at the Express Service at Rivera Toyota are wonderful. I can drive up, they take my car right away, then explain what they plan to do and charge a fair price. To top it off, they wash my car inside and out and vacuum it. All of this is done while I wait. Fast, friendly and reasonable, what more could you ask! More
by barb
Employees Worked With
Jose Azize
December 13, 2016
Efficient, excellent customer service Intake done quickly and efficiently. Clear and excellent communication re: needs. Transportation provided home and a return ride back to dealership up Intake done quickly and efficiently. Clear and excellent communication re: needs. Transportation provided home and a return ride back to dealership upon completion of work. More
by freeroses
Employees Worked With
Kevin Feldman
December 11, 2016
Why would you get your car serviced anywhere else? I brought my Prius to Rivera Toyota on Saturday for a general check over and to look at my engine light. My Service writer Don was very courteous and I brought my Prius to Rivera Toyota on Saturday for a general check over and to look at my engine light. My Service writer Don was very courteous and helpful. He had the car looked at within a few minutes. The service tech Richie ( I learned later on that he has over 20 years of Toyota experience and is a Toyota master tech ) informed me that my car had a few error codes and needed an updated computer flash. I thought to myself that this sounds expensive and I should brace for the price. Rich explained that it is covered under warranty and I should be ready to go in a few minutes. He also pointed out that my rear brakes were almost "metal to metal". He took me to the car and showed me the brakes since I was sceptical since I hadn't had a problem. He also showed me my front bald tires. If I hadn't gone to Rivera Toyota I probably would have had an accident due to such severe deficiencies. Not only was the price of repair reasonable(I called my local tire center and Rivera was actually less money) but I was given a FREE rental so I wouldn't have to wait in the lounge drinking complimentary coffee. My car was also washed and vacuumed. Rich also asked if there were any other questions or concerns I had and if any came up after leaving Rivera that I could call or stop by anytime. Extremely satisfied with the quality of service and impressed with the price of repair from a dealer. Why would you get your Toyota serviced anywhere else? More
by John
Employees Worked With
Richie - Toyota Master Tech, Donato Pozzutto
December 09, 2016
Awesome Team! I leased a 2016 Toyota Highlander. Nicole and Rob we're very attentive and paid close attention to what my wants and wishes were. They delivered! Kri I leased a 2016 Toyota Highlander. Nicole and Rob we're very attentive and paid close attention to what my wants and wishes were. They delivered! Kris is my service coordinator and takes wonderful care of me everytime I go for my tune-up and oil change. He gets me in and out and even accommodates my children. I recommend Rivera Toyota to anyone looking for a new car. More
by Jessisuzie
December 09, 2016
Rectification of servicing timing oversight I received after my servicing timing oversight problem a call from the senior service manager who explored my issues with the servicing timing and exp I received after my servicing timing oversight problem a call from the senior service manager who explored my issues with the servicing timing and expressed concern about my experience. I appreciate the call very much and the problem resolution. It should be noted that the difference between an average dealership and a superior dealership and the preservation of a good brand name is the follow-up customer care which was taken today. Thank you. Resolved. More
by Glickhouse
Employees Worked With
Mark Anderson
December 08, 2016
Service With A Smile I have purchased 10 Toyotas from this dealership and all 10 cars were serviced at Rivera Toyota (formerly Toyota North). The reason we keep going bac I have purchased 10 Toyotas from this dealership and all 10 cars were serviced at Rivera Toyota (formerly Toyota North). The reason we keep going back is the great salesman and the superb service department. More
by Bobbyc0824
Employees Worked With
Joseph Loschiavo, Debra Mona Dickson, Ronald Odegaard, Lenny Lombardo, Kris Kampf
