Riverdale Chrysler Jeep Dodge Ram
Bronx, NY
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Recall service I visited Riverdale Jeep service for a recall on my vehicle. Service center was Fast, Friendly , and professional. Jose kept me up to date on the time I visited Riverdale Jeep service for a recall on my vehicle. Service center was Fast, Friendly , and professional. Jose kept me up to date on the timeline and took care of me. Thank you, will be back for other routine service. More
Fast. Got there on time. Waited like 5 minutes and my car was taken for service. 45 minutes later and it was ready. Fast. Friendly. Coming back. Got there on time. Waited like 5 minutes and my car was taken for service. 45 minutes later and it was ready. Fast. Friendly. Coming back. More
Security please! My Jeep Grand Cherokee was left outside after being serviced with both front windows wide open and the FOB in the cup holder. You just don't do that. My Jeep Grand Cherokee was left outside after being serviced with both front windows wide open and the FOB in the cup holder. You just don't do that. And please at least roll up my windows in case it starts snowing again. Also, the sticker left on my windshield recommended being serviced for an oil change again in 3,000 miles. According to Jeeps owner's manual the oil should be changed within 1 year or 10,000 miles. Even the guy at the front desk told me I should have it changed every 6,000 miles or 6 months which is still inaccurate. He went as far as telling me not to follow my Jeeps oil life algorithm (at 41%) because it was a 2015 and didn't take in to consideration time (xx) and that my oil (pure synthetic) would begin to coagulate if I waited longer. HA! xxx Where do you get these guys? More
Excellent My English is limeted,but I had a good service in this shop, I have no problem with my car for 3 years, and people are nice. My English is limeted,but I had a good service in this shop, I have no problem with my car for 3 years, and people are nice. More
I have heat!! I visited the service department because my Jeep Wrangler Unlimited's heat was not working properly. Albert informed of the findings after they checke I visited the service department because my Jeep Wrangler Unlimited's heat was not working properly. Albert informed of the findings after they checked my vehicle and how long it would take to fix and actually finished ahead of schedule. We were going through some cold temperatures for a couple days so I was definitely grateful for the timely service. More
Great service I received a recall notice for my vehicle,called Riverdale Chrysler to make an appt,Guadalupe Munoz advised me to come in the same day...upon arrival I received a recall notice for my vehicle,called Riverdale Chrysler to make an appt,Guadalupe Munoz advised me to come in the same day...upon arrival I spoke with the service advisors Albert and Jose,who advised approx 1 hr to 11/2hr wait..my vehicle was done in 55 minutes..The staff made sure I was comfortable and gave periodic update on the vehicle...Great place to take your vehicle...Awesome staff!!! More
Great Service very friendly employees Staffs are very friendly and professional. I would recommend Riverdale Chrysler to anyone that is in need of quality and professional service. Thank y Staffs are very friendly and professional. I would recommend Riverdale Chrysler to anyone that is in need of quality and professional service. Thank you Riverdale Chrysler for the great service. More
good sale Bobby was great and funny. a little long wait but not his fault it was busy that day but over all bobby was attentive thanks. Bobby was great and funny. a little long wait but not his fault it was busy that day but over all bobby was attentive thanks. More
Excellent and professional service!" The staff was friendly and professional. Work was done in a timely manner. I will return when need be in the future and I would recommend family and The staff was friendly and professional. Work was done in a timely manner. I will return when need be in the future and I would recommend family and friends. More
Oil Change Went for express oil change. I was informed by Ms. Mejia that they did't stock the oil for the new turbo engine in my wrangler. She gave me the option Went for express oil change. I was informed by Ms. Mejia that they did't stock the oil for the new turbo engine in my wrangler. She gave me the option to come back or they would go and pickup the oil now, but they would be about a 1 hour delay. I decided to stay. I was kept informed at every step as to the progress. The only thing I would recommend is that oil should be in stock. I was told that this grade of oil for the turbo is much more expensive. All in all Ms. Mejia did a great job! More