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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.3
810 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 810 reviews

November 29, 2018

Worth It I was initially hesitant to visit Riverdale since it is a 45 minute drive from my residence in NJ, but I'm glad I made the trip! Jose Soto was very po More

by JESSEBERLING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Ruben
Dec 14, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks so much for this awesome 5-star review and the great things you shared about Jose and Ruben .I'm thrilled you enjoyed your car buying experience with us. If you need anything else, please reach out. Until we see you again, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 28, 2018

Good Service I took in my car for oil change and because It was generating a weird sound. I went in the morning once they took the car they told me they would need More

by eme0525
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Pico
Dec 14, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thanks for leaving this great rating and review for Riverdale. I'm glad to hear that Albert was so helpful during your service visit. If you need anything else, feel free to contact me directly. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 28, 2018

Great work, great people Brought my car in for a check engine light. They found I needed a new Intake Manifold. With new switch. They install within a couple of days. Price w More

by hallam45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
Dec 14, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your feedback with us, we appreciate it. I'm glad to hear your service visit went smoothly. Thank you for your business and take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 27, 2018

Experience was fine I heard from friends the service at Riverdale was bad but my experience, service was good. I would bring my Jeep back to the dealship. More

by MIKESHERIDAN80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose (Sales) & Albert (service)
Nov 30, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for your positive review of Riverdale. We truly appreciate your business. If there is anything else you need, feel free to reach out to me directly. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 27, 2018

Interesting at best. Not happy with service The greatest concern is how do we know if the service actually completes service as per Jeeps mandates. My visit was for oil change as per car, ins More

by KENYANTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other
Dec 15, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave your review for us here on DealerRater. If you get a moment, please give me a call directly at the number below and I'd be more than happy to discuss with our service department qualifications and procedures. I look forward to hearing from you. Thank you, again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 27, 2018

service great quick service no issues great staff and everything else. anytime my car needs help i'll bring it to riverdale. i'll also recommend 2 friends tha More

by andrecampbell95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
Dec 14, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Andre, Thanks for leaving this 5-star review and sharing your feedback with us. I'm happy to hear you continue to have a great experience with us. Thanks for the recommendation and take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 23, 2018

My experience After my arrival it took sometime before I was acknowledged but the rest of the experience was smooth. The actually servicing was prompt with wait les More

by Jeepie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delanie
Nov 30, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave this honest review about your service visit at Riverdale. I'm happy to hear you had a quick service visit and everything went smoothly for you. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 20, 2018

Helpful staff Staff was helpful friendly wait was too long but recalls are like that especially if you have a lot of people getting recall updates great place to re More

by roadking4041
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Nov 30, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for taking the time to leave this honest review and share your experience with us. Although the process was lengthy, I'm thrilled you came away satisfied. If there is anything else I can help you with, please give me a call directly. Thanks so much for your business! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

Nov 10, 2021 -

roadking4041 responded

I had a great experience today Chris was helpful great place to get service and very professional thank you again.

November 20, 2018

Great New Fuel Pump Quick and Easy Process Albert Was Very Knowledgable and generous enough to give me a rental he was able to identify the problem and gave me an estimat More

by joselvism23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
Nov 30, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback with us about your service visit at Riverdale. I'm glad that everything went smoothly for you. If there is anything else you need, just give us a call. Thanks again! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

November 19, 2018

Recall Because I went for a recall i had to leave the car because the part wasnt there ,the car was there for 5 days i had to get a rental.Which Jeep provide More

by edwincordero324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert,good employee
Dec 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello. Thank you for detailing your recall experience with us here on DealerRater. Your feedback is invaluable. If there is anything else you want to discuss, please feel free to call me directly at the number below. I'd much appreciate any additional details you'd like to provide. Thank you again, Edwin. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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