Riverdale Chrysler Jeep Dodge Ram

Great! They always take care of me There amazing! They always take care of me there service is oustanding. This is my second vehicle with them and I plan on continuing my business with There amazing! They always take care of me there service is oustanding. This is my second vehicle with them and I plan on continuing my business with them More

The longest wait for an oil change I regret going into your dealership on a Saturday for an oil change. I arrived at 8:40 a.m. & waited inside the car til 9:20 a.m. til your employee re I regret going into your dealership on a Saturday for an oil change. I arrived at 8:40 a.m. & waited inside the car til 9:20 a.m. til your employee reached my car to take my request. I waited for the car inside your facility til 12:30 p.m. My past oil change has been during the weekdays & it taken less than 1 1/2 hour. The employee Delanie was very professional & courteous. She is able to work under pressure. It was very hectic & she had to deal with a very nasty disgruntled customer. She was working all over the place... Taking in the customers request outside. Printing the vouchers. Also as cashier. Delanie is the definition of “customer satisfaction “ Please giver her an award...she deserves it! Because of her your business was able to run on that Saturday. More

Misleading and ignoring. I bought a 2013 Jeep Cherokee with 2400 miles on it, a week later the brakes started to grind, so I brought the car back to them and 90 limited warran I bought a 2013 Jeep Cherokee with 2400 miles on it, a week later the brakes started to grind, so I brought the car back to them and 90 limited warranty the coverage includes Brakes, master cylinder, vacuum assist boster, wheel cylinders, hydraulic lines and fittings and disc brakejoints. After 4 hours waiting they come out saying the brakes are not covered and wanted $1,400.00 for the repair, trying to get this resolved I was ignored and had to leave with nothing solved... There will be lawer... More

Stop and Go It's 7:20 am, I know that the sign of a thriving dealership is it's service department. This dealership has a good service department well staffed wit It's 7:20 am, I know that the sign of a thriving dealership is it's service department. This dealership has a good service department well staffed with knowledgeable competent personnel. At the time of my visit there were plenty of patrons waiting to drop off their vehicles for service. I had a simple service request standard maintenance, oil change and tire rotation. The service took a bit long I thought 1 hour and 45 minutes from the time I handed my keys to the service coordinator until I was back in the seat of my car. While I was there in the waiting area an argument broke out in the service area out of sight but it was loud and vulgar and long. The good thing for the dealership is that I was the only outsider who was at the waiting area so no one else had the negative experience. As a business owner with employees I understand the dynamics of alfa males sharing work space, and butting heads from time to time. What I don't understand is why these guys are still on the same side of the room. If they are good techs then help them by separating their proximity. If that don't work someone has to go because you don't want that escalating into a dangerous situation that may or may affect employees or patrons and spread a negative reputation to an otherwise great fealership More

Miracle workers!! I was fortunate enough to have Jose as my salesman. He was very calming and reassuring even though my credit was poor. The manager Ruben was very trut I was fortunate enough to have Jose as my salesman. He was very calming and reassuring even though my credit was poor. The manager Ruben was very truthful about the situation and treated me like family. They had very little to work with, but still left in a car thank you!! More

They're the experts I bought my 2016 Dodge Durango from a different dealer on 5th Ave in Brooklyn. Worst experience and worst purchase in my life they totally ripped me o I bought my 2016 Dodge Durango from a different dealer on 5th Ave in Brooklyn. Worst experience and worst purchase in my life they totally ripped me off by selling a defective vehicle as in great condition, ended up spending over $1000.00 dollars in repairs. Brought it to service over at Riverside Dodge dealer and their service was excellent. I'll always service my vehicles with them. More

Jeep Service Delanie was tremendous and has been able to assist me several times during my time working with you guys. I look forward to coming back and working wi Delanie was tremendous and has been able to assist me several times during my time working with you guys. I look forward to coming back and working with her again. More

Good Service I went in for a recall on my vehicle. They were time efficient and provided text updates throughout. Shop is near local shops for waiting or easy acce I went in for a recall on my vehicle. They were time efficient and provided text updates throughout. Shop is near local shops for waiting or easy access to train. When my vehicle was complete I recieved a call to pick up. More

Service s performed timely and professionally, . Prices 're a bit higher than other shops. Parts are high.. I use your service as your technicians know the v s performed timely and professionally, . Prices 're a bit higher than other shops. Parts are high.. I use your service as your technicians know the vehicle John More

The experience was good. The service representative was thorough in finding the tire I needed and explaining current savings on special pricing. The representative was very p The service representative was thorough in finding the tire I needed and explaining current savings on special pricing. The representative was very professional and courteous. More