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Riverdale Chrysler Jeep Dodge Ram

Bronx, NY

4.3
808 Reviews

5869 Broadway

Bronx, NY

10463

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Showing 808 reviews

May 14, 2018

Satisfied with the outcome of my visit have to return for further service in the near future I will follow up in this up coming week thanks More

by NODIGY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
May 21, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for leaving this great review for Riverdale. I'm thrilled that you came away satisfied, please reach out if you need anything else. Take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 11, 2018

Long wait time but quality of work is worth it I came in and spoke to my advisor Jose (who always make sure my car is running well before I leave hence why I do keep coming back) because on two sep More

by mr.santosj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 10, 2018

Leasing 2018 Grand Cherokee with Mr. Derrick Bennett Mr. Bennett fulfilled his role of a sales rep in a professional manner. He made us feel comfortable while road testing the vehicle. Had a personal, ye More

by Bxchica
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick S. Bennett
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for taking the time to leave this review of your experience with us. I'm excited to share your comments with Derrick. I hope you are enjoying the Grand Cherokee! And thanks so much for your business. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 10, 2018

Service Staff very friendly and courteous, service was outstanding and fast , I didn’t even had an appointment still they took care of me. Carlos told my car More

by maricel.pena82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose
May 20, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hi Maricel, Thank you for taking the time to share your experience, we appreciate it. I am happy to hear that the team was so helpful and you had a quick visit. Have a great day! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 08, 2018

It was excellent service The wait time was reasonable for service. The waiting room was comfortable. The staff was professional and friendly. Visit was excellent I would come More

by YOLIE123Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guadalupe Munoz Jose Gomez , Bobby Albert, Stanley Charles
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks for taking the time to leave us this great review. As you mentioned, we look forward to having you back. Thanks so much for your business. Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 08, 2018

Service visit They are always accommodating. Although too expensive, they are always available. I've used them for years and they are always the same way m and frie More

by lishia823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Albert
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks so much for the 5-star rating and taking the time to leave this positive review. We truly appreciate your business. If there is anything else you need, please let us know. Thanks again. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 07, 2018

Bad service Many reasons. Poor communication, misdiagnosis, often leave loose, damaged and or missing items under the hood after service. Extremely long wait time More

by Frustrated
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Albert-from service
Jun 08, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, thank you for taking the time to leave this detailed review of your service visit with us. It is very helpful to me. If you have a second, would you consider giving me a call directly at the number below so I can learn a bit more? I'd much appreciate any additional feedback you can provide. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 07, 2018

Oil change Service was expedited, staff was extremely knowledgeable with regards to warranty coverages and I did not have to wait longer than expected. Did not e More

by berriosc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for leaving this five star review about your service visit and your nice comments about the team at Riverdale. Thank you for your business! Take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 06, 2018

Excellent The guys at service made me happy addressed my concerns and made me comfortable. I would recommend them to anyone that looking to have their vehicle s More

by hallp79
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Gomez
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thank you for leaving your feedback about your service visit and your nice comments about Jose. If you need anything else, please feel free to reach out to me directly. Until next time, take care! Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

May 05, 2018

Five star service Albert and Juan and the whole team went above and beyond to make it a great experience. The process was seamless and the service was excellent. Truly More

by gkuzma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert and Juan
May 11, 2018 -

Riverdale Chrysler Jeep Dodge Ram responded

Hello, Thanks for leaving this 5-star review and sharing your feedback about the service you received from us here at Riverdale. I'm happy to hear that Albert and Juan were so helpful during your visit. We truly appreciate your business. Until next time, take care. Sincerely, Bobby Albert General Manager (718) 548-2800 bobby@riverdalechryslerjeep.com

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