Riverhead Toyota

I walked in with my wife expecting a typical frustrating visit. Not so here, it was outstanding from start to finish. Ali was terrific for the entire process. visit. Not so here, it was outstanding from start to finish. Ali was terrific for the entire process. More

Ali was more than accommodating and a pleasure to deal with. Left very happy new owners and felt good about our purchase. Even took care of us after our purchase was final. Highly recommend Riverhead Toy with. Left very happy new owners and felt good about our purchase. Even took care of us after our purchase was final. Highly recommend Riverhead Toyota. More

Service is horrible. Waiting time unacceptable. I'm sorry I called during pandemic for minor service maintenance, but the person who answered the phone told me to come the next day. No explanation o I'm sorry I called during pandemic for minor service maintenance, but the person who answered the phone told me to come the next day. No explanation of procedure was given. Upon arriving at the closed and locked service doors, other customers were milling around not knowing what to do. I guess I was suppose to read some half fallen off notice taped to the window about leaving my keys in the night drop box. A employee finally walked out with no mask or gloves with I guess paperwork for a waiting customer outside. Mind you there is no place to shelter, as the building is locked down. Mike and another service advisor came out, but were useless. All they said was we didn't expect so many customers. Yeah, but who made all the appointments? Suggestion, just deal with emergency, and not accept minor maintenance. In the seem of the pandemic why risk the employees and the public to any more risk. More

Salesman Ali Shah did a fabulous job working with me to find exactly what I was looking for within my price range. No hard sales ... I felt comfortable here even though I was making a big choice to buy a n find exactly what I was looking for within my price range. No hard sales ... I felt comfortable here even though I was making a big choice to buy a new vehicle..he did a great job considering me and my budget... this is my second car I I bought from him. He is the best !!" More

Very professional . Ali Shah was on top of everything. He was Always in constant contact with us. He made sure we were 100% happy with our purchase . It’s always a pleasure doing business with Riverhead Toyo was Always in constant contact with us. He made sure we were 100% happy with our purchase . It’s always a pleasure doing business with Riverhead Toyota.. More

Great and honest guy to work with who always drives the extra mile (quite literally) to make his clients happy. I've bought two cars from him and look forward to buying another. Great job Ali! extra mile (quite literally) to make his clients happy. I've bought two cars from him and look forward to buying another. Great job Ali! More

Great customer service, this is my 5th Car that I’ve bought from Ali Shah. He is honest and transparent about the cost of a car. bought from Ali Shah. He is honest and transparent about the cost of a car. More

Great buying experience from start to finish. Ali was honest, knowledgeable and easy to work with. I would gladly recommend him to anyone looking for a Toyota. honest, knowledgeable and easy to work with. I would gladly recommend him to anyone looking for a Toyota. More

We met Ali almost immediately upon walking thru the door and asking the reception desk for help. He was so approachable and the dealership was not a high pressure place. We were going to be away, but when w and asking the reception desk for help. He was so approachable and the dealership was not a high pressure place. We were going to be away, but when we came back, after several no pressure phone calls, we went today and bought a 2020 Rav4, for a decent price. The whole dealership is run seamlessly. We also feel like we were really lucky to have gone on this journey with Ali. He's a really fantastic guy. Best car experience we have ever had. More

Great experience from beginning to end. It was our first time at dealership and we would most definitely recommend it whether you are looking for new or used vehicles. time at dealership and we would most definitely recommend it whether you are looking for new or used vehicles. More