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Riverside Toyota

Rome, GA

3.4
672 Reviews

131 Highway 411 SE

Rome, GA

30161

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Showing 672 reviews

August 21, 2019

Bait and switch Sadly this dealer is filled with liars and cheats. I inquired about a vehicle and I was given a price from the sales person. After showing them thei More

by riffies
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Karen Orellana
Aug 22, 2019 -

Riverside Toyota responded

Thank you for the candid feedback on your experience with my staff at Riverside Toyota. I sincerely apologize for the level of service you received. I realize we are not perfect, and feedback like you have provided is one of the only ways we can improve. I have already setup a meeting with the involved parties to review your experience with them, and see how we can prevent this happening in the future. Unfortunately, our new car manager is on vacation this week. So our mistake was not having this car properly priced. I'm so sorry for the inconvenience this caused.

February 15, 2019

Joe Fowler review Working with Don Davis is always a pleasure when purchasing a vehicle. He is a straight shooter. It is nice to deal with someone you trust. He makes More

by JOEF493
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Davis, Dennis Langley
February 10, 2019

I like how now they schedule an appointment to perform I like how they schedule maintenance by appointment!. All the people in the service department are excellent to work with! I will be having all of my More

by KEN.SMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tedd Long, Luke Wood, Karen Orellana
January 03, 2019

Amazing Service as Usual I always know that when I take my truck in for service, the kind people at Riverside Toyota in Rome Georgia will take good care of me and my vehicle. More

by thecarvers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shay
January 03, 2019

Oil change I was in to have my oil changed last week. They found my battery needed to be changed. Other, than a long wait, I was happy with my service. More

by DRLEIGHB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blonde lady
December 28, 2018

Fantastic customer service from Danny-Service Danny in the service department was super nice and so helpful!! I have had a few negative experiences (not at Riverside) but this experience was more More

by smbarnes417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny
December 28, 2018

Text about service and was quickly text back by Shea in the service department. Quickly set up an appointment and the service was done in a very timely manner. Great More

by FBATTLES1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shea in the service department. Will ask for her again
December 28, 2018

Pleased w/ service The appointment was made promptly . Service was satisfactory and done in a timely manner. Explanation of services done was concise and I could underst More

by AARONJANICEPACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't remember the salesperson
December 28, 2018

New car We received great service. Don Davis explained all the details about the car and I am so glad we went to Riverside. This was my first new car and I am More

by MOODYWEST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Davis
December 25, 2018

Exceeded Expectations Working with Riverside to purchase a used car for my daughter was a great experience and well worth the drive from Atlanta. The car was actually bette More

by EEEASTERLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Chris Bowen
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