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Riverside Volkswagen

Riverside, CA

4.7
146 Reviews

8330 Indiana Ave.

Riverside, CA

92504

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146 Reviews of Riverside Volkswagen

May 07, 2020

With COVID-19 they had to minimize their staff. I understand very much. Even with this they were to service my vehicle in the time they told me. Janice is always very helpful & hospitable. Thank y More

by Tabi
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
May 11, 2020 -

Riverside Volkswagen responded

We are so grateful for your business, Tabi! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 31, 2020

Awesome dealership. Raymond is the best! Very easy to work with, honest and friendly! Repeat buyers and we will do it again! Highly recommended! You won’t be disappointed. More

by Karen
Recommend Dealer
Yes
Employees Worked With
Raymond
Apr 13, 2020 -

Riverside Volkswagen responded

Karen, thank you for the feedback! We are happy to hear about your positive experience at Riverside Volkswagen, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 18, 2020

Raymond Block called to ask me how my car was doing that I bought a year prior. We got to talking and I had a Toyota that I wanted out of so he had me come down to see what they could do for me. Between him More

by gmgirl14.gt
Recommend Dealer
Yes
Employees Worked With
Raymond Block, Ray, Sammer
March 08, 2020

Phil and Michel were so great to work with. Phil did all he could to accommodate my wants and needs. Michel made it happen and thoroughly explain his budget suggestions which I appreciate. He also made sure More

by Hope
Recommend Dealer
Yes
Employees Worked With
Phil Aldrich, Michel
Mar 10, 2020 -

Riverside Volkswagen responded

At Riverside Volkswagen, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

March 03, 2020

Seriously the BEST service! From start to finish, you won’t go wrong at the Riverside location. Honest & caring. Don’t go to Ontario VW! More

by Only1Charms
Recommend Dealer
Yes
Employees Worked With
Michael Lopez, Finance Dept, Main guy Mike
Mar 06, 2020 -

Riverside Volkswagen responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 22, 2020

They are, without a doubt the best, most efficient, most knowledgeable and most courteous people I have ever dealt with. I would highly recommend this dealership and it’s staff to anyone and everyone I kno More

by Sutay
Recommend Dealer
Yes
Employees Worked With
David, Sam, Ray, the dealership manager and everyone in between.
Feb 25, 2020 -

Riverside Volkswagen responded

Sutay, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 21, 2020

The best customer service ever! They went above and beyond to help us purchase a car! Great staff! They even deievered the new car and took old car back to save us time! More

by Peter.shaya
Recommend Dealer
Yes
Employees Worked With
Mouhaned, Phillip, and Michel
Feb 25, 2020 -

Riverside Volkswagen responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 12, 2020

I always receive great service. My service rep (Janice Sedgwick) is exceptional. Lately, everyone has been courteous. I plan to return in the future. Thank you More

by Satisfied Customer
Recommend Dealer
Yes
Employees Worked With
Janice Sedgwick
Feb 15, 2020 -

Riverside Volkswagen responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 12, 2020

Car, Price and Customer Service! Loved this dealership and our sales rep Kade! This was the fastest, easiest car buying experience we've ever had! We got the exact car with the option More

by NDfan
Recommend Dealer
Yes
Employees Worked With
Kade
Feb 15, 2020 -

Riverside Volkswagen responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Richard Michaelson - Owner - rmichaelson@riversidemetro.com

February 10, 2020

Beware They will increase your interest after making a deal for a lower one. I was warned and that was the first thing they did. enough said!!! More

by rbob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Melvin internet sales
Feb 10, 2020 -

Riverside Volkswagen responded

I am concerned about this issue and committed to promptly resolving it. Please contact me directly as soon as you can and we can work on a resolution together. Sincerely, Richard Michaelson - Owner - rmichaelson@riversidemetro.com

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