Riverton Chevrolet

Very Unorganized - Horrible at Communicating We leased a 2016 Silverado from them a few years ago. We've had various recall items to do on this truck, we'd call and make appointments and they wou We leased a 2016 Silverado from them a few years ago. We've had various recall items to do on this truck, we'd call and make appointments and they wouldn't even look at our vehicle that day. What is the point of an appointment? I'd have family come pick me up and I'd be waiting for 5 hours for word on what is broken or if it's repaired. They'd never call. I'd have to call them and ask what repairs need to be made. They'd tell me, "We couldn't get to it today." So 6 hours later they'd tell me I could come get a loaner vehicle. This happened more than once. After we leased we decided to purchase. My phonecall to them consisted of, "Oh just come in you'lll sign a couple things and you'll be done" I had to go in for 3 days in a row, bringing more stuff because they didn't tell me ANYTHING that I needed to do. On Halloween night we sat there for 3 hours while they "finalized". It wouldn't bug me as much if they just COMMUNICATED what's going down. I think I was there for 6 hours total, when their only communication was "Just come in and sign a couple things, it will be real quick." Today, with a scheduled appointment, I dropped my vehicle off for a repair it's been 2 hours and I haven't heard anything from them. I just called and they said, "That will be $100 copay." I said, "What's wrong with it?" Then they told me what repair I needed. They said it will be done tomorrow afternoon. I don't want to go get a loaner because I can't stand going there anymore then required. As soon as our warranty is up we will not be taking our vehicle there. Oh there's also one lady in service who is SO mean. Everytime I interact with her I feel upset. My husband has said the same thing. I don't usually work with her thank goodness. More

Service on My Trailblazer I was met by a very kind and helpful person. The service was completed and very much appreciated. I will return in the future when I need additional I was met by a very kind and helpful person. The service was completed and very much appreciated. I will return in the future when I need additional serviced. Thank you very much! More

Very satisfied and happy! Great salesman, not overbearing but kind and helpful. Found me the perfect car. The management worked with me and got me the best deal! Happy!! Great salesman, not overbearing but kind and helpful. Found me the perfect car. The management worked with me and got me the best deal! Happy!! More

Ama-za-zing I’m not into dealing with BS, and they were perfect. Walked in, let them know what I was able to do, walked out with the deal I said I could do on a c I’m not into dealing with BS, and they were perfect. Walked in, let them know what I was able to do, walked out with the deal I said I could do on a car I never thought I could have. More

Carlos Gerlach was a very helpful salesman. Not too pushy like most. He was informative and helped me find the options most helpful and needed for me. He made my ca was a very helpful salesman. Not too pushy like most. He was informative and helped me find the options most helpful and needed for me. He made my car buying experience a lot less stressful than normal. More

Great experience Carlos Gerlach was amazing! He made me feel welcome and listened to everything I had to say. Overall this was a great experience and I would recommend Carlos Gerlach was amazing! He made me feel welcome and listened to everything I had to say. Overall this was a great experience and I would recommend ! More

Excellent service Service was great. Not pressured into buying. John was excellent to work with. I found a car I love. Everyone was nice and good to work with. Service was great. Not pressured into buying. John was excellent to work with. I found a car I love. Everyone was nice and good to work with. More

LOVE OUR NEW TAHOE! We bought our new 2018 Chevy Tahoe at Riverton Chevrolet- we had a great experience!!! John Badger our sales rep, was very knowledgeable and help We bought our new 2018 Chevy Tahoe at Riverton Chevrolet- we had a great experience!!! John Badger our sales rep, was very knowledgeable and helpful with all our questions. Everyone was super friendly and accommodating to make sure we made it to the Halloween party in time. WE LOVE OUR NEW TAHOE!!! Scott Wilde and John Badger you two are the best in the West!! 😊 More

Service Center at Riverton Chevy is Fantastic!! Always a great experience when I visit whether I'm getting an oil change, or a repair on my car. Fred Uribe always greets me with a smile and takes gr Always a great experience when I visit whether I'm getting an oil change, or a repair on my car. Fred Uribe always greets me with a smile and takes great care of me. Thank you Riverton Chevy!! More

Unbelievably great buying experience Greeted by an agent ,John Badger, upon arrival and he took us through the buying process smoothly. Knowledgeable staff. We were treated great! Gave us Greeted by an agent ,John Badger, upon arrival and he took us through the buying process smoothly. Knowledgeable staff. We were treated great! Gave us a very fair trade in price! Found exactly what we wanted plus extras. Explained the vehicle features so we feel comfortable driving our new corvette. I'm assured if we have any future questions they can answer them. More