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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
994 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 994 reviews

May 03, 2025

Willing to help the customer find what fits them and doesn't seem rushed to sell you something. Overall a good experience. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson and Terry
Report | Print
April 30, 2025

Painless experience. Tom listened to my issues and took the proper steps to ensure my vehicle was taken care of. More

by geraldsmith81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Friendly staff! Excellent service! I will be back when it’s time to trade up. More

by Reba071157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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May 02, 2025 -

Rivertown Ford responded

Hi, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 30, 2025

Friendly service, Tom was excellent & got me the best deal for replacing my tires tire pressure sensors. More

by rwyncoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

I have 2 recalls and they refuse to fix them even though it states it can cause a crash. If they get to play Russian roulette with people's lives everybody should stay away. I asked 3 times already More

by bicasad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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May 01, 2025 -

Rivertown Ford responded

Thank you for reaching out regarding your concerns with the recall. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Skye Bardill General Manger Rivertown Ford sbardill@rivertownford.com

April 29, 2025

The staff at Rivertown made the entire process painless, quick and efficient. Highly recommend their service department. More

by Rusty Lehman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie, Mackenzie
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May 01, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

They were amazing! !! All questions and concerns we had were answered quick and efficiently. Our service writer Mackenzie Gooden was awesome, she communicated with me in More

by taylor93tia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2025

Drew was very helpful with our recall service and had it done in timely manner! More

by kendall.welch.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

April 29, 2025

I’m dealing with the service department I have always received very good service on my Ford vehicles. Tom McCain, service representative, was professionally and gave good information for the service of m More

by MEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
May 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 28, 2025

I went to the dealership just to look at options. Our dealer was very knowledgeable and worked with us with taking home a new SUV. I will recommend this dealership to anyone looking for a new car. More

by Noelle Ikemoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Apr 29, 2025 -

Rivertown Ford responded

Hi Noelle, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

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