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Rivertown Ford

Columbus, GA

4.8
1,004 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,004 reviews

March 25, 2025

Transparent pricing, great service, and excellent communication from Viki. She let me know how to contact her and send timely information to keep me updated. More

by bryan_weldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
Mar 27, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Viki here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

March 25, 2025

It's in a convenient location. The dealership is clean and organized. The waiting area is comfortable and pleasing to the eye. More

by webgrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ANDREW KLEMENT
Mar 28, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 25, 2025

Very professional and courtesy! I will definitely recommend this dealership and the employees are knowledgeable. More

by Jmito5656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
Mar 28, 2025 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

Clean, neat, plenty of places to wait. Efficient check in procedure. Contact information given to stay updated during the service. This service was recall work. In addition we had an iss More

by residentalien87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 28, 2025 -

Rivertown Ford responded

Hi, thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. General Manager solszewski@advantagecars.com

March 24, 2025

Appointment was easy to make and the vist went very smooth. And everything was explained well. More

by mercedesmikes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Mar 28, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 22, 2025

Great service. Lacey went out of her way to assure that I was taken care of while they were working on a recall issue with my 2024 Mustang. More

by Angel.N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 24, 2025 -

Rivertown Ford responded

Hi Angel, we're happy you found Lacey to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

Very professional dealership. Finding a new vehicle was quick and the staff was willing to work and help find the perfect vehicle for me and my family. More

by Jesse Revilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan
Mar 24, 2025 -

Rivertown Ford responded

Hi Jesse, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

March 21, 2025

The service was excellent. My service rep answered all my questions. I felt I was dealt with professionalism and integrity. More

by Rocketman9715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 24, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

Lacey was awesome today! First time having her as my advisor and zero regrets! Thanks Lacey! More

by Barrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 19, 2025 -

Rivertown Ford responded

Hello Barrel, we are glad we could help! Feel free to reach out to us if you need anything. Have a wonderful day.

March 19, 2025

I really appreciate Gary taking the time to fully understand the issues I was having with my vehicle and checking in with me to let me know the status of the repairs. 10/10 service! Thank you! More

by Peggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Mar 22, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

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