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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,110 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,110 reviews

May 07, 2025

Great service. Saw me quickly without an appointment when urgent service was needed. Thorough diagnostics. Quality service. More

by chriswall8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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May 10, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

The communications with the dealership were excellent, and I like the way that they present the estimates and the price structure. Dealerships are more than your local mechanic shop, but you get what you More

by desthomas1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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May 10, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2025

It is very accommodating. I would recommend it to anyone for service work. I have my maintenance done there. More

by drfftr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Gooden
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May 08, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 06, 2025

Very clean service area, customer service reps were very very accommodating and professional! Communication was excellent! More

by Katduke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
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May 09, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 06, 2025

Super friendly staff that was willing to help with any questions, making you feel at home More

by bonnieholland639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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May 09, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 05, 2025

I had an appointment at 11:15. Once my truck was taken back it took several hours before I received a text saying they were running behind. I think the truck was done in about 3 ho More

by Misti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MacKenzie AWESOME!
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May 08, 2025 -

Rivertown Ford responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Skye Bardill General Manager Rivertown Ford sbardill@rivertownford.com

May 05, 2025

This dealership was clean and inviting to us. Everyone was friendly and courteous. The whole experience was nice. More

by cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Crowell
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May 07, 2025 -

Rivertown Ford responded

Hi Cat, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2025

Willing to help the customer find what fits them and doesn't seem rushed to sell you something. Overall a good experience. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carson and Terry
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May 06, 2025 -

Rivertown Ford responded

Hello Jacob, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 30, 2025

Friendly service, Tom was excellent & got me the best deal for replacing my tires tire pressure sensors. More

by rwyncoop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

April 30, 2025

Painless experience. Tom listened to my issues and took the proper steps to ensure my vehicle was taken care of. More

by geraldsmith81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

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