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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,104 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,104 reviews

April 15, 2025

Outstanding and excellent sales was outstanding no problems noted.excellent customer service everything was handled very professionally More

by WillWjmarsh77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack didn’t get the name of the rest of
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Apr 17, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Great service. Car was ready when promised. Employees seemed to know their product when I asked questions More

by sherrellbraxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Gary
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Apr 14, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 11, 2025

Everyone was very polite and took care of everything and I was asked before anything was done and Vicky was a very nice person. You don't find very polite customer service people as you do Vicky but she was More

by frbell1949
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vickie
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Apr 14, 2025 -

Rivertown Ford responded

Hi, we're happy you found Vicky to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2025

Very quick and detail oriented service department. The service manager Donnie Tyler is doing an outstanding job with his team and customer service. More

by Millerdaulton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Tyler
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Apr 14, 2025 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about our team. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 09, 2025

Good people friendly thorough little pricey but all in all they do good work so far never had a problem with the work they do More

by rickyshowtime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie Good
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Apr 11, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

April 08, 2025

The service was great. I felt as if the attendant really cared about mu satisfaction and the well being of my vehicle. The customer care was great. The waiting area was nic More

by orissab706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvis
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Apr 11, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2025

I was very impressed with Eric and his knowledge of the inventory. He asked me politely what I was looking for and he found the truck for me. More

by bowings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Crowell
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Apr 10, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff member Eric to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

Apr 10, 2025 -

bowings responded

I was very impressed with the process of buying my new truck. I felt like Eric had my best interest in this process. He found the truck that I was looking for, and he politely walked me through the entire process with no pressure. He was very pleasant throughout the whole process. I will definitely go back to Eric For my future needs.

April 08, 2025

All credit goes to my sales associate, Sabrina Mathis who made buying a vehicle as stress free as it could have been. More

by priddykc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Mathis, Joey McLendon
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Apr 10, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2025

Great customer service, Assad done an outstanding job taking care of me and getting me in the ride I wanted! More

by Daniel waters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad lowe
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Apr 11, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 08, 2025

Very well communicated. Mr. Tom has very good patience, nice,explain everything piece by piece and very knowledgeable. More

by Kidskirasmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TOM MCCAIN
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Apr 11, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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