Back

Rivertown Ford

Columbus, GA

4.8
1,028 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 1,028 reviews

March 03, 2025

Mr. Tom McCain and his mechanic ,honest. Integrity . Very important to me for auto repairs. More

by mkzer77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain.
Mar 08, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

March 02, 2025

Service went really well. Lacey was very good at communicating with me. All my needs were met. More

by Gawoods1617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 06, 2025 -

Rivertown Ford responded

Hi, we are glad Lacey could help! If you're ever in need of more help, please let us know!

March 01, 2025

Helped with services. Patient. Efficient. Honest staff. 100% would recommend for any type of vehicle. More

by froze-waxes-5w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie
Mar 03, 2025 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 01, 2025

Andre provided excellent service, also he made the car buying process easier for my first time. More

by taylorlashaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Wedner
Mar 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found Andre to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2025

Andrew was a huge help and made sure that I knew how things were going at all tmes More

by Smoke Bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Mar 04, 2025 -

Rivertown Ford responded

Hi, we're happy you found Andrew to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

Had an 8 am appointment for recall on rear camera. Was told it would be done in about 4 hrs then was called and told it would be the next day I was disappointed by this other than that everyon More

by phil_marshall1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck , william
Mar 02, 2025 -

Rivertown Ford responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Sky Bardill General Manager sbardill@rivertownford.com

February 28, 2025

I bought a car from Rivertown that was located in another state. J'Lan Carson and the Rivertown team helped me get my car here within a week. The finance department was so thorough and efficient. I got a go More

by lramsey98
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J'Lan Carson
Mar 03, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 28, 2025

The best part of dealing with ford is because or Lacey in the service department and Frankie in the sales department. They are the only ones who have and did help the most. More

by kaitlynfergison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey , Frankie
Mar 03, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 28, 2025

I went in for an oil change and was greeted by Hunter. There are several service advisors that I always request: Lacey, Kassie, Mackenzie, or Hunter. This time Hunter mentioned Gary would take care of me. More

by Carmen von Stocki-Orozco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary & Hunter
Mar 03, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

The people down at Rivertown Ford are really helpful! They will work with your budget and make great suggestions. Big thanks to Zachary, I’m in love with my Jeep! More

by Jesshrndz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Harper
Feb 28, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Please don't hesitate to reach out if there's anything additional we can do for you.

...
17
...