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Rivertown Ford

Columbus, GA

4.8
1,207 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,207 reviews

August 12, 2025

Our sales rep, Terry was awesome. We never felt pressured and he was so chill. He spoke to us, not at us. He offered may options, but suggested the one he thought was the best for us More

by pettitm44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Hancock
Aug 14, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Terry! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Service was great, service writer, Gary, was extremely helpful and answered my questions I might have More

by parkersonoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Aug 14, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Gary! Feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2025

Friendly and keeps me posted, providing follow up details to any of my concerns. They care for their customers More

by Steve.g.schneeberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 14, 2025 -

Rivertown Ford responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Mckenzie and Jorge helped me personally but the entire service team was great. Everyone offered to help me and they each acknowledged that I was there. More

by latriceboddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie and Jorge
Aug 14, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2025

Tom is an awesome service rep. He is always keeping me updated on everything they find or services that I may need to keep my vehicles in top shape. More

by curtspicer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 14, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2025

Service was great. Was kept informed about the process and what to expect while I was waiting. More

by Jkillam88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
Aug 10, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

We have had nothing but positive experiences here at Rivertown Ford. Would recommend for vehicle purchase and service as well! More

by cascrimpshire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Aug 11, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Thanks again for the recommendation, and have an amazing day!

August 08, 2025

I was able to receive an appointment in short notice yesterday. Bob was the person who made sure that the vehicle was serviced and he also took the time to acquaint me with some of the dashboard feature More

by 5piwacket
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob McCain
Aug 10, 2025 -

Rivertown Ford responded

Hi, we're happy you found Bob to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 08, 2025

Always get excellent service. My service advisor kept me informed as I waited for my vehicle. More

by Ugew4193
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Klemen
Aug 10, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We hope to be of service to you again in the future. Best wishes, Rivertown Ford

August 08, 2025

Very pleased with the process. They found the problem with my car and went right to work fixing it for me More

by lmissildine63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary,Drew
Aug 10, 2025 -

Rivertown Ford responded

Hello, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.