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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
994 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 994 reviews

April 28, 2025

They always give great service after the sale the way car dealers used yo before the mega store days More

by terrellbuchan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service advisor and Wanda
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Apr 30, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

April 27, 2025

Tom was great would highly recommend him for servicing or repairing your vehicle if you visit here More

by Nickjoelewis136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Apr 28, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2025

4800 miles on a 2025 Platinum Explorer and it quit in traffic on Hwy 431. More

by Cindy Fourhman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lindsey
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Apr 28, 2025 -

Rivertown Ford responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. General Manager cchiv@group1auto.com

April 27, 2025

Everyone is friendly and and professional. Fast service and nice waiting area. Made sure I was satisfied with everything More

by chrisheath034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
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Apr 28, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 26, 2025

Kind and professional - great communication, very knowledgeable and thorough. Will definitely use them again. Thumbs up! More

by Tag4128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole team helped us out
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Apr 28, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

April 26, 2025

Very fair and accurate on quote and quick on service. Gave me pictures on inspection More

by wdquinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 28, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2025

Cool…… Calm… Knowledgeable Friendly…. Family Atmosphere!!!!! One of best dealerships in the area gotta love it!! More

by lamondligon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 27, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 24, 2025

I purchased my 2022 Ford Escape from Andre Wedner and I was getting it serviced for braking issues. I ran into Andre again who was telling me about how I could get $2k on my next car was I was hooked. He t More

by shay1438
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Wedner
Report | Print
Apr 27, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thanks for the recommendation, and have an amazing day!

April 24, 2025

Excellent customer service, I called for a last minute service appointment and was seen within the hour and while waiting. Mr Gary really cares and goes the extra mile in meeting customers needs, strongly More

by El Loco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Apr 27, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Thanks for the recommendation, and have an amazing day!

April 24, 2025

Lacey in the service department is great she’s very knowledgeable in all aspects and very helpful and friendly More

by donna.s.spies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Apr 27, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We hope you have a great day!

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