Rivertown Ford

Everyone was friendly and so willing to help. They made buying a car very easy! They made buying a car very easy! More

Y’all couldn’t get the truck to start after I checked it in y’all call me and wanted to know how to start it. I.came in , but y’all couldn’t get that going or to do it when y’all had it in y’all positions, in y’all call me and wanted to know how to start it. I.came in , but y’all couldn’t get that going or to do it when y’all had it in y’all positions, but you did y’all couldn’t start it and now it won’t do it. going to a doctors office grocery store come back truck won’t start. I shake. wire underneath. It starts in fact when the truck did it for y’all in the parking lot, y’all couldn’t get the truck to start. We had to come in shake that wire and it started then y’all tell me well if you don’t do it while we got it how do we know what it is? I said it did it when it came in and y’all knew I shook the wire and it does just like that recall, even though that recall is not on your list, so what’s gonna happen is I’m gonna be stuck again. I’m a call tow truck y’all and have it towed in And y’all gonna shake the wire it’ll start so now you can’t fix it because it ain’t do it why you always driving it or something? I went to Tennessee twice went up there and back didn’t want to cut the truck off. Stopped at restaurant had to keep on hitting the button cause I was scared. It wouldn’t start again but it’s been starting every time I shake the wire I don’t know y’all are the professionals y’all supposed to tell me what’s wrong with it? Yes, I’m unhappy because I supposed to make a trip and who wants to get on the truck you shake the wire. More

Most of the time the car buying experience is a pain. This time it was actually a very enjoyable experience. This time it was actually a very enjoyable experience. More

I never have a problem when I take my car to Ford dealership😊 good service. dealership😊 good service. More

The sales associate was great, Assad Lowe was very knowledgeable and helpful. I wasn’t as pleased with the vehicle prep as the tires were over aired, 43 psi as the left tape glue residue on the steer knowledgeable and helpful. I wasn’t as pleased with the vehicle prep as the tires were over aired, 43 psi as the left tape glue residue on the steering wheel. More

Service dept is really good. Gary is really good advisor. I hope he sticks around. Advisors seem to not stay there long. Seems to be the issue I don’t like. Gary is really good advisor. I hope he sticks around. Advisors seem to not stay there long. Seems to be the issue I don’t like. More

My experience was good. My service assistant was nice, thorough and attentive. He explained the service report. My service assistant was nice, thorough and attentive. He explained the service report. More

Expected a top shelf standard of excellence. My expectations were met. Lots of valuable data on the current condition of my vehicle. Very happy with the performance of my truck after completion My expectations were met. Lots of valuable data on the current condition of my vehicle. Very happy with the performance of my truck after completion of repairs. Thank You. More