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Rivertown Ford

Columbus, GA

4.8
1,097 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,097 reviews

March 12, 2025

The Service Department at Rivertown Ford is second to none!! Highly recommended! They took care of my truck and I am very pleased. Lacey and Skinny went above and beyond to help make my Rivertown Ford ex More

by Darwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey and Skinny
Mar 15, 2025 -

Rivertown Ford responded

Hi Darwood, we're happy you found Lacey and Skinny to be so supportive during your experience here at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 12, 2025

Professional, friendly, and knowledgeable. The waiting area was comfortable and convenient. My vehicle was completed in a very timely manner with noticeable urgency. More

by Greenbeauty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Mar 15, 2025 -

Rivertown Ford responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

March 11, 2025

The customer service wqs excellent, and I would suggest Rivertown Ford to anyone looking for a new vehicle. More

by millerchristopher3191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
Mar 15, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 11, 2025

Connor Hart at Rivertown Ford is your guy! After an accident, I had gone exactly 1 year without a car. I’m in Louisiana and needed a done deal that day. I called to ask about a used Volvo and More

by LauraGearhart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Hart
Mar 15, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

March 11, 2025

Friendly and courteous service advisors as well as a clean dealership. Have bought a couple of trucks from Rivertown and have had them doing my service for 25 years. More

by tatesmith
Recommend Dealer
Yes
Employees Worked With
Vicki
Mar 15, 2025 -

Rivertown Ford responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

March 10, 2025

Great customer service. The representatives were very knowledgeable.and answered all my questions. I needed them to keep my vehicle for an extra 5 days because I had to go More

by columbuslx12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Mar 13, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

Great service and the staff was great. Thank you Lacey Dawson for getting me in and out fast. I will continue to come because of her. More

by allen.p.serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey Dawson
Mar 09, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass your comments to Lacey Dawson here at Rivertown Ford! Feel free to reach out to us if you need anything. Have a wonderful day.

March 07, 2025

My rep. was very respectful and courteous. I was serviced and out there in an hour 👍🏿 More

by mlwilliams105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Mar 09, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2025

Went in to have a recall service the was more then helpfully with setting up my appointment for my off day at work . Was their for about two hours they completed the recall service and did and inspect More

by l.price78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember off hand
Mar 09, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 07, 2025

Rivertown Ford has always been very helpful to me and my Family. Their service is always top notch and have gone out of their way to help us from servicing our vehicles to purchasing new cars and trucks! More

by Bshorty2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre & Lacey
Mar 09, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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