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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,026 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,026 reviews

February 07, 2025

The door that was put on and painted by an outside body shop was done good More

by glenhall4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcekenzie
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Feb 12, 2025 -

Rivertown Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided below. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Skye Bardill General Manager Rivertown Ford (706) 641-6873 sbardill@rivertownford.com

February 06, 2025

Service was fast. Every item was explained in detail. Services were suggested for the future. More

by williams.audreyfaye
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Feb 11, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Tom was very helpful and response time for repair quote was within hours. The needed repair was also performed quickly but in my opinion, it was VERY expensive. $3,000 for water pump replacement. That’s tw More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom.
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Feb 10, 2025 -

Rivertown Ford responded

Hello Donnie, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 05, 2025

The team on this lane is amazing. So helpful and knowledgeable. I was updated along the way promptly and efficiently Lacey is awesome! More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Feb 10, 2025 -

Rivertown Ford responded

Hi Tony, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Preformed the work as they said, promised when they said, kept me informed throughout the whole process. More

by Perryprobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
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Feb 07, 2025 -

Rivertown Ford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 03, 2025

ASSAD Lowe Was my sales agent and he always satisfies the customers need I will recommend him over any other sales associate in the United States More

by Waymanhuntjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ASSAD lowe
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Feb 06, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! Thanks again for the recommendation, and have an amazing day!

February 03, 2025

I have found service personnel honest and dependable. They treated me with respect and integrity. More

by m
Recommend Dealer
Yes
Employees Worked With
Lacey dawson, ore
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Feb 06, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 02, 2025

Been using Rivertown Ford for 11yrs. and never had a bad experience. Good people there 👍. More

by Jim York
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom the service tech.
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Feb 06, 2025 -

Rivertown Ford responded

Hello Jim, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

February 02, 2025

Was very pleased with the professional manner I was talked care of There let me know all the way through with truck More

by Perryprobst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Feb 03, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 01, 2025

Work was completed satisfactorily and quickly. I was able to use my rewards from the Ford Pass app and the advisor applied them for me prior to my picking up my truck. Overall positive experience. More

by armstrong9168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Feb 03, 2025 -

Rivertown Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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