Back

Rivertown Ford

Columbus, GA

4.8
1,053 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 1,053 reviews

January 30, 2025

Prompt and timely service. Knowledgeable service tech explained service and answered questions. All around good experience. More

by Keithdpierce62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Service provider Tom was very professional and helpful. I would recommend him to any ford owners More

by tonychestnut79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff Tom to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

Zac, our sales associate, was exactly what we needed. Low pressure, provider of information, extremely knowledgeable, did what he said he would throughout the process. He's a treasure! More

by ford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac
Feb 01, 2025 -

Rivertown Ford responded

Hi Ford, thank you for your kind review; we are happy to pass along your comments to the team here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

I have purchased my second vehicle from this location. The service is has been great evey visit. Zackary Harper , Justin Cooper and Derrick (finance guy) hit a Home Run. Thank you for the Great service More

by clydealbrightsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zackary, Justin, and Derrick
Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 29, 2025

They took my car in and repaired it. It was completed on schedule and at the quoted price More

by Miknpatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 03, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 29, 2025

The person who greeted me was pleasant and professional. Everything went perfectly from check in to check out. More

by bwyrick1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Jan 31, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

January 29, 2025

Took my car to the dealership to have warranty work completed. Staff was friendly, responsive to communication, and got my car in and running again. Would recommend. More

by Jt4712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 03, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

January 29, 2025

The people at Rivertown are polite and very professional especially my sale person Mr, Lowe Thanks everyone !!! More

by Evelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Lowe, Mr Derrick and ‘Suge Knight’
Jan 29, 2025 -

Evelyn responded

THANK U All!’

Jan 29, 2025 -

Evelyn responded

Thank You ! Good job

January 29, 2025

Everything was extremely clean and they were punctual during opening hours. Dealer work quickly and very professionally. Permanent communication between customer and dealer representative. More

by Miguel A Montiel Rodríguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom and Timothy
Feb 01, 2025 -

Rivertown Ford responded

Hi Miguel, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 28, 2025

I had a odd experience. My service writer started out nice and then seemed to be very unhappy with me. I saw my truck driven out of service. So I walked up to ask if I was r More

by robflournoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
Feb 03, 2025 -

Rivertown Ford responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Skye Bardill General Manager sbardill@rivertownford.com (706) 641-6873

...
27
...