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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,050 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,050 reviews

January 27, 2025

My first time visiting this dealership service department and it was truly outstanding. The staff members were all very genuine and helpful, not to mention how efficient they were. Very outstanding work! Tha More

by otishawnsims14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Feb 01, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2025

I am not sure why the labor was over 4 hours to replace 1 glow plug for $800.00 More

by Robinsonta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
Report | Print
Jan 31, 2025 -

Rivertown Ford responded

We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Skye Bardill General Manager (706) 641-6873 sbardill@rivertownford.com

January 27, 2025

They are very professional when it comes to their customers, they get the job done in an timely manner. More

by Willislashone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Feb 01, 2025 -

Rivertown Ford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please don't hesitate to reach out!

January 26, 2025

Great service! I scheduled an appointment online to have the oil & filter changed and to see about the check engine light. I got to the dealership early and Kassie More

by Rick Harper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
Report | Print
January 25, 2025

Waiting room for hours went in front of dealership in the cold and started looking for another truck staying out there going Thur and looking at all the trucks went back in Thur the front salesman all around More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service don’t know
Report | Print
January 25, 2025

Great service and friendly staff! Thank you! Tom McCain was amazing as always,very professional. More

by eausby407
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
Report | Print
Jan 27, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

The service department was very thorough and communicated very well. Gary Orvis was my service advisor and did a great job taking care of my truck. More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Jan 24, 2025 -

JG responded

Great Service!

Jan 26, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 24, 2025

Everything was easy, simple, and Steve Greco was super kind salesman. Rivertown Ford worked with us on the amount that we were comfortable to finance. More

by LennaH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Report | Print
Jan 24, 2025 -

Rivertown Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 24, 2025

Sabrina Mathis is phenomenal ✨️ Very quick and easy process. I love my van. Thanks to you all. More

by amelialarcheveaux13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabrina Mathis
Report | Print
January 22, 2025

Fantastic service. Wanda was extremely professional, courteous, and helpful. Made the car buying experience easy and un-stressful More

by conlanj14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wanda
Report | Print
Jan 24, 2025 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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