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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,004 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,004 reviews

December 31, 2024

Connor always greeted us w/ a smile. He has always been willing to help w/ settings on our new car & truck!! (He needs a raise in pay!! Lol) Doug & Debra McCullar More

by dougmccullar
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Hart
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Tom McCain was very professional. He kept my husband and I informed and clearly explained the work that needed to be done in the car. He answered all our questions. More

by nursepugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom McCain
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Dealership is very nice and clean. Lots of cars to choose from. Everyone we dealt with was very nice and easy to talk to. More

by leylacox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leroy Cutter
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

Very good nice people done oil change and check what it needed everything is all good More

by Giau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Been a long day I totally his name he did a good job
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Jan 02, 2025 -

Rivertown Ford responded

Hi Giau, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 30, 2024

The entire process was quick and easy. From the online inquiry to meeting in person. J’lan was great and able to help me get the car I wanted! More

by Myia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J’lan Carson, Derrick Riley
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Jan 02, 2025 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 30, 2024

Kassie Layton is very helpful and understanding of customer care. Highly recommend for quality service. More

by hgalton
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie Layton
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Jan 01, 2025 -

Rivertown Ford responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We are always more than happy to assist you if anything else comes up. Take care!

December 30, 2024

The sales representative, Assad, was great. He was professional, knowledgeable and had greater people skills. The best representative I've worked with so far. More

by fullco_company
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Assad
Report | Print
Jan 01, 2025 -

Rivertown Ford responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

This dealership opened on time with pleasant courteous professional service advisors. Gary is very knowledgeable and gives sound advice and allows the customer to make the final decision. More

by dporter.leroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Dec 29, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

Was a great experience and the repair work was top notch and professional. Truck runs like new!!! More

by jrockthatsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Dec 29, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 27, 2024

I scheduled appointment was made at 8 AM and I did not get my truck back until 5 PM! More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zannette
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Jan 01, 2025 -

Rivertown Ford responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Skye Bardill General Manager sbardill@rivertownford.com

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