Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,092 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

Directions

By Type

Showing 1,092 reviews

February 12, 2025

My experience at Rivertown Ford was great. The service agent Kassie was very helpful. She exceeded my expectations for this visit. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie was my service agent
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. We hope you have a great day!

February 12, 2025

Gave me a fair trade in value on my car with hassle and no pressure More

by Skullstakr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry and Steve
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

I was so pleased with the repairs on my car. My transmission is working perfectly! The technician was professional as well as very knowledgeable. More

by rmaron3y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Josh, Mackenzie
Report | Print
Feb 17, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

February 12, 2025

There were several cars in line when I arrived at my appointment time. The wait time was approximately two hours. My car was ready in about an hour for oil change.. Great customer service. More

by rbharrison15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi 😀
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hi, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 11, 2025

Gary was a consulate professional, and went above and beyond to make sure my car was taken care of in a timely manner. More

by hnw0009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hello, we are very happy Gary could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 11, 2025

Gary was awesome for how he took care of my truck when I needed repairs. Superb assistance! More

by Socialproconnect
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff Gary to be so supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

February 11, 2025

Tom is a great representative of your dealership! He was very pleasant, helpful, and knowledgeable! More

by wfl4111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caine
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hi, we're happy you found our staff Tom to be so supportive during your experience here at Rivertown Ford. We do hope we can be of assistance in the future. Take care!

February 11, 2025

Tom the Service representative was excellent. Very knowledgeable and transparent on pricing. He knows his craft very well More

by Gregg30346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Feb 14, 2025 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 10, 2025

Gary was great. Very helpful and personable. Immediately felt like I could trust him. Would go back to him every time. More

by erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Feb 13, 2025 -

Rivertown Ford responded

Erik, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

February 08, 2025

Great service and staff and very good customer relations and excellent lounge area for the customer More

by Harrisjim300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Feb 12, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

1
...
27
28
29
...
110