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Rivertown Ford

Columbus, GA

4.8
1,093 Reviews

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,093 reviews

February 08, 2025

Quick customer service. Professional staff. Came in for a recall system update and they handled my situation proficiently More

by randall.victoria31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
Feb 12, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 08, 2025

Great service and staff and very good customer relations and excellent lounge area for the customer More

by Harrisjim300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 12, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 08, 2025

Very good customer service. Wait time was very short I will continue to use this dealership More

by baby1955g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Viki
Feb 12, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 07, 2025

My experience was outstanding at Rivertown Ford. Gary was friendly and helpful. He was very responsive to all of my questions. Thank you! I will be back for service in the future. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 11, 2025 -

Rivertown Ford responded

Hi, it's experiences like yours that really keep us motivated! We look forward to your next visit! Take care!

February 07, 2025

The door that was put on and painted by an outside body shop was done good More

by glenhall4312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcekenzie
Feb 12, 2025 -

Rivertown Ford responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at the information provided below. I would like an opportunity to resolve this issue and to know more about your experience. I’ll look forward to speaking with you. Skye Bardill General Manager Rivertown Ford (706) 641-6873 sbardill@rivertownford.com

February 07, 2025

Rep was knowledgable, professional and customer friendly. He was a great reresentation of the dealership as well as Ford at large. More

by pbnadm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 09, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Great service; my last four trucks were purchased from them and had a great experience each time. More

by Lwhood1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis
Feb 11, 2025 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 07, 2025

Ryan, our salesman, was AWESOME! Quite a professional, courteous, respectful, impressive young man. No pressure; really accommodating; very knowledgeable. Best buying experience in More

by jwhicks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Ray - an outstanding young man
Feb 12, 2025 -

Rivertown Ford responded

Hi, we are very happy Ryan could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 06, 2025

Service was fast. Every item was explained in detail. Services were suggested for the future. More

by williams.audreyfaye
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Feb 11, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 05, 2025

Tom was very helpful and response time for repair quote was within hours. The needed repair was also performed quickly but in my opinion, it was VERY expensive. $3,000 for water pump replacement. That’s tw More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom.
Feb 10, 2025 -

Rivertown Ford responded

Hello Donnie, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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