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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,004 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,004 reviews

December 18, 2024

Professional with expectational service. Service department was fast and accurate. The customer service team was professional and got me back on the road quickly. More

by matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Dec 21, 2024 -

Rivertown Ford responded

Hello Matt, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 17, 2024

Very nice staff. Kept me updated on the progress of work/ check on car after service More

by rodawgs11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Dec 20, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2024

My Service Advisor is a True Professional, very through. She even Scheduled the SUV for an Update. Ford should Promote her to General Manager. More

by rrrmorris777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Dec 20, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be supportive during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

December 14, 2024

Great service throughout the whole process and provided me with some good to know info. Will definitely come back. Maddie and Mackenzie were awesome More

by Terryhancock1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie,Mackensie
Report | Print
Dec 15, 2024 -

Rivertown Ford responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Friendly & professional intake, rapid service, easy vehicle pickup, no surprises. I definitely recommend Rivertown Ford. More

by eprestley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Report | Print
Dec 16, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

We had very good service today, Mr . Gary was very helpful and welcoming! Got a lot of information as well! More

by carmellasj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Gary
Report | Print
Dec 14, 2024 -

Rivertown Ford responded

Hi Carmellasj, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

Great customer service and the staff was great! Wanted to thank Lacey for all her help with me. More

by allen.p.serrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
Report | Print
Dec 14, 2024 -

Rivertown Ford responded

Hi Allen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Tommy Miller and Assad were fantastic. They made it very easy to purchase. Great Experience. More

by Mike Mayhew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ASSAD Tommy Miller
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Dec 14, 2024 -

Rivertown Ford responded

Hi Mike, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2024

Generally, I feel my services take too long. But when I Have Tom as my rep everything goes smooth. I’d prefer to have Tom every time I come in for a service appointment. More

by Dsmud20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Dec 14, 2024 -

Rivertown Ford responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 12, 2024

Rivertown has a true asset in Steve Greco. I had made up my mind to buy another brand but I was convinced to go look at Fords. I had no intention of buying. Steve’s professionalism made the sa More

by catsmeow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco
Report | Print
Dec 14, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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