Rivertown Ford

Customer service is always right on spot, my service advisor was very attentive to my request. advisor was very attentive to my request. More

Faulty blend door actuator replaced - upon delivery inspection, informatainment system failed to initialize, air bag warning light was on, greasy finger prints on lower dash panel. Working with the ign inspection, informatainment system failed to initialize, air bag warning light was on, greasy finger prints on lower dash panel. Working with the ignition off and on cleared the infotainment issue but not the air bag warning light. Refused delivery. Ask the service writer to fix the air bag issue, most likely the tech failed to reconnect it, and to clean the dash. When I returned he said it fact the tech did fail to reconnect an air bag connector and they did clean the dash panel. All.of these issues should have been taken care of prior to releasing the vehicle. I asked the service writer if the techs use a post-service checklist and he said they do but it wasn't followed. He said he would notify the service manager. More

Kassie in the service department has been amazing to work with and on top of everything. with and on top of everything. More

Very helpful and kept in touch about work on my vehicle. Will be back for any more work needed on my FS Lincoln SUV. Will be back for any more work needed on my FS Lincoln SUV. More

Excellent experience from start to finish! ! Pricing was very transparent. Car was exactly what I had hoped for ! Pricing was very transparent. Car was exactly what I had hoped for More

Very friendly employees, great service. Timely service. Hunter was very knowledgeable, and treated me with care and respect. Timely service. Hunter was very knowledgeable, and treated me with care and respect. More

He was very helpful and very pleasant to talk. Very nice service person and helpful Very nice service person and helpful More

I'll like to give thanks to Kassim Layton she nice and helpful on giving advice. helpful on giving advice. More

Fair prices and great service. Would recommend to a friend. Tom does a fantastic job. Would recommend to a friend. Tom does a fantastic job. More

Friendly and helpful and convenient. Making an appointment was easy. No waiting in line at appointment time Making an appointment was easy. No waiting in line at appointment time More