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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
996 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 996 reviews

April 19, 2025

Drew is amazing! He was very helpful and respectful! Hands down the nicest dude! Definitely stop in and ask for Drew so he can stop wearing a 4! More

by crystal.rorebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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Apr 21, 2025 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 18, 2025

They were friendly and fixed my warranty problems in a timely manner. I just wish they had a shuttle like they told me when I made my appointment. More

by ronniefa12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Apr 21, 2025 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Very quick and smooth service experience. Going back in six months for my next service. More

by Blue canon
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 18, 2025 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

Good people nice place . .the service fast Mr Andrew explains to me what’s going on my car More

by beth.schmidt2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Apr 19, 2025 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2025

I needed my vehicle serviced and took it in for the “works”. I was early but they took me right in. The service was done in a short time. More

by Patricia C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Orvis, unknown tech name
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Apr 19, 2025 -

Rivertown Ford responded

Hello Patricia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 15, 2025

Had a great experience with Zack he went out of his way you make the deal. More

by Rrambo1440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack
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Apr 17, 2025 -

Rivertown Ford responded

Hello, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

I was assisted as soon as I entered the service area. Tom was excellent and kept me updated with every step along the way. More

by Abbitucker93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Apr 17, 2025 -

Rivertown Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to Tom here at Rivertown Ford! We are always more than happy to assist you if anything else comes up. Take care!

April 15, 2025

First time here, Great customer service. So far so good on the service on my bronco. The only thing I've noticed is the windshield wiper fluid was empty and wasn't topped off. More

by bnrisinger93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have a bad memory.
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Apr 17, 2025 -

Rivertown Ford responded

Hello, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

April 15, 2025

Courteous, friendly, efficient reasonably priced. I was in and out in a reasonable amount of time. Waiting area was clean and comfortable. I was able to get some work done while I waited. More

by ssgmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Apr 17, 2025 -

Rivertown Ford responded

Hi, thank you for taking the time to leave a review for us at Rivertown Ford. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Outstanding and excellent sales was outstanding no problems noted.excellent customer service everything was handled very professionally More

by WillWjmarsh77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack didn’t get the name of the rest of
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Apr 17, 2025 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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