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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
999 Reviews
Call Dealership (706) 653-7420
View Awards

1680 Whittlesey Rd

Columbus, GA

31904

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Showing 999 reviews

October 08, 2024

Kassie and the Rivertown Ford Service Department were excellent. Customer service was top tier. Communication about all maintenance and suggestions were concise. Kassie kept me updated on my vehicles ser More

by Davis.T.Vermillion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Oct 26, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2024

Very clean very organized Service rider McKenzie Good was awesome a great people person Great More

by rrabbir
Recommend Dealer
Yes
Employees Worked With
McKenzie Good was the service writer. She was awesome.
Report | Print
Oct 26, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 08, 2024

The staff is professional and they have great customer service. Thank you Riverton ford in Columbus, ga. More

by r0man H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary orvison
Report | Print
Oct 26, 2024 -

Rivertown Ford responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2024

Efficient and communication was good. Thoroughly explained the process and how to reach out with questions. More

by Kentcpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Oct 13, 2024 -

Rivertown Ford responded

Hi, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!

October 07, 2024

The service lady Kassie is the best. She is very nice will see that your needs for your vehicle is taken care of More

by patjef1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KASSIE
Report | Print
Oct 13, 2024 -

Rivertown Ford responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2024

Outstanding customer service and Gary was very helpful in many ways from receiving the vehicles and very informative and helpful More

by stabe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Oct 06, 2024 -

Rivertown Ford responded

Hello Stabe, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 04, 2024

The dealer ship needs to improve on their shuttle service. Kassie was a Great help for me. More

by Paul Stamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Oct 12, 2024 -

Rivertown Ford responded

Hi Paul, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 04, 2024

Very good customer service. Sam was very helpful. I’ve always had good customer service in both the parts and service departments. More

by nick240d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
Report | Print
Oct 12, 2024 -

Rivertown Ford responded

Hello, we're happy you found our staff to be helpful during your experience here at Rivertown Ford. Feel free to reach out to us if you need anything. Have a wonderful day.

October 03, 2024

Very nice dealership. Nice and professional personnel. The waiting area was clean and well stocked. Good experience More

by mpetraznik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
Oct 06, 2024 -

Rivertown Ford responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

October 03, 2024

Kassie layton was my service representative & she kept me informed & had great customer service . Thank you again More

by Jake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie layton
Report | Print
Oct 06, 2024 -

Rivertown Ford responded

Hello Jake, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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