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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,003 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,003 reviews

September 28, 2024

Brent is a highly professional, competent, and excellent at communication with customers. Excellent attitude. It took the shop a lot of diagnosis work and 2 tries but looks like they got it. Thanks More

by chuckandre14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Oct 02, 2024 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about Brent. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 27, 2024

Service agent was very helpful and knowledgeable about the job. And very concern for the customers satisfaction. More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Hunter
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Oct 02, 2024 -

Rivertown Ford responded

Hi Charles, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 27, 2024

So helpful and nice , Tom helped me and he was great problem was none existent but they fixed a recall since I was there More

by GABRIELLAFORSYTHE5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Oct 02, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with Tom! We are always more than happy to assist you if anything else comes up. Take care!

September 26, 2024

It was a quick and easy check in. Service advisor was courteous and professional. Let me know as soon as my vehicle was ready More

by kspeck68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zanette
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Sep 28, 2024 -

Rivertown Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rivertown Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

September 26, 2024

Prompt online reply. Excellent customer service given by Steve Greco. All-around great experience there. More

by bobbylsullivan23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Greco Steve Moore
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Sep 28, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

As always, great customer service. Service provider was great at answering any questions and technicians were thorough with vehicle inspections. More

by scommerford19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great service representative
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Sep 28, 2024 -

Rivertown Ford responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 24, 2024

Todd provided excellent service and was pleasant to deal with. He went over everything with me. More

by jessicabrashears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Sep 28, 2024 -

Rivertown Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 23, 2024

Service was great and staff were very friendly to me. I had a great experience at Ford dealership. More

by Markaysia McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Sep 28, 2024 -

Rivertown Ford responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 23, 2024

Service was average! Very helpful and pleasant! Tires that I needed for my truck were a little price! More

by dmccoy2233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Sep 28, 2024 -

Rivertown Ford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 21, 2024

Highly recommend this location they are always so professional, knowledgeable, and quick. This is the only place I trust to get work done on my Ford. More

by mariannepestana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Sep 28, 2024 -

Rivertown Ford responded

Hi, thank you for your kind words and this wonderful review! Thanks again for the recommendation, and have an amazing day!

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