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Rivertown Ford

Columbus, GA

Overview
Reviews
Vehicles
4.8
1,004 Reviews
Call Dealership (706) 653-7420
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1680 Whittlesey Rd

Columbus, GA

31904

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Showing 1,004 reviews

September 12, 2024

Excellent customer service. From scheduling an appointment, dropping off and offering a ride back home, to prioritizing all the things needed to upgrade my vehicle, the entire e More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon
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Sep 15, 2024 -

Rivertown Ford responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 08, 2024

They take of me when it comes to my be vehicle and also lets me know when I should get my next fix and I appreciate them. More

by destineeh46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie
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Sep 09, 2024 -

Rivertown Ford responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rivertown Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 08, 2024

Very courteous and knowledgeable service writers. They keep you informed about the progress of your service and any further needs you might have. More

by jgcypert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
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Sep 09, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Good Service people work hard to give us best service only i want to day thanks More

by Pascualito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Module failure
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Sep 07, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2024

Tom did an excellent job keeping us informed with our tune up. He even helped us out to use our reward points to lessen the blow of the cost. More

by Felockeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Sep 09, 2024 -

Rivertown Ford responded

Hi, thanks for your praise and kind comments about Tom. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 05, 2024

Great customer service and got it done first time wait room was great I would take my car back when time for service keep good job up More

by edharris6461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed
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Sep 07, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Best price around, super awesome and friendly team of folks, this is the place to buy your next vehicle! More

by cadhsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zac Knight
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Sep 07, 2024 -

Rivertown Ford responded

Hi, thank you so much for the positive review! Thank you, and have a fantastic day!

September 05, 2024

Took a little longer than expected, but personnel were friendly and professional, the shop was clean and efficient, and the waiting area was very nice and comfortable. More

by ssgmjc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
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Sep 07, 2024 -

Rivertown Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Great customer service representatives. Always friendly and courteous. I always feel my needs were met. More

by ajnance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kassie
Report | Print
Sep 07, 2024 -

Rivertown Ford responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Good experience. Prompt service, good maintenance on my vehicle, and friendly customer service. I will be back to Rivertown Ford for further service. More

by WLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Sep 05, 2024 -

Rivertown Ford responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

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